At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Other info: Diversity is valued; we encourage all to apply, even if you don’t meet every requirement.
- Why this job: Be part of a vibrant retail environment where your leadership can shine.
- Qualifications: Experience in supervising teams and a passion for premium customer service.
The predicted salary is between 30000 - 40000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? Join our dynamic Retail team as a Sales Manager at our store in Lakeside Shopping Centre. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are:
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing:
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team’s KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we’ll do for you:
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
If you want to start your story at Reiss as our Sales Manager, don’t miss out - apply now!
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Sales Manager | Lakeside employer: REISS
Reiss is an exceptional employer that prioritises employee growth and development, offering structured training programmes and a supportive work culture that values teamwork and customer excellence. Located in the vibrant Lakeside Shopping Centre, our Sales Manager role provides a unique opportunity to lead a passionate team while enjoying generous benefits such as a substantial employee discount, a business wear allowance, and a contributory pension scheme. Join us to be part of a luxury brand that not only values sustainability and quality but also fosters an inclusive environment where every individual is respected and encouraged to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager | Lakeside
✨Tip Number 1
Get to know the company inside out! Research Reiss, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Think about how your previous experience aligns with the Sales Manager role. Be ready to share specific examples of how you've motivated teams and delivered exceptional customer service in the past.
✨Tip Number 3
Network like a pro! Connect with current or former Reiss employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Reiss family.
We think you need these skills to ace Sales Manager | Lakeside
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering exceptional customer service. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
Highlight Your Leadership Skills:As a Sales Manager, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about times when you've motivated others or led by example, especially in a fast-paced environment.
Tailor Your Application to Us:Don’t just send a generic application! Take the time to tailor your CV and cover letter to Reiss. Mention our values and how your experience aligns with our commitment to quality and sustainability.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others to achieve targets.
✨Demonstrate Exceptional Customer Service
Reiss prides itself on providing a premium customer experience. Be ready to discuss specific instances where you've gone above and beyond for customers, highlighting your communication and interpersonal skills.
✨Prepare for Fast-Paced Scenarios
Retail can be hectic, so think of examples that showcase your ability to thrive under pressure. Discuss how you've adapted to changing priorities and maintained efficiency in a busy environment.
