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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Reiss is a leading luxury brand known for sustainability, quality, and timeless elegance.
- Benefits: Enjoy up to 75% employee discount, structured training, and a contributory pension scheme.
- Why this job: Join a dynamic team, inspire others, and make a real impact in a fast-paced retail setting.
- Qualifications: Previous supervisory experience in a customer-facing role, ideally in premium or luxury retail.
- Other info: We value diversity and encourage all candidates to apply, even if you don't meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers\’ expectations and our business goals.
What\’s the role about?
Join our dynamic Cannock Outlet Retail team as a Sales Manager. In this pivotal new role, you\’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
Previous experience of supervising a team
Strong background in a customer facing role ideally within a premium or luxury environment
Ability to guide and coach others
Flexibility and ability to adapt to changing priorities
Ability to work in a fast-paced retail environment
Have excellent communication and interpersonal skills
Have excellent organisational and decision-making skills
Excels under pressure
What you\’ll be doing
Delivering a premium, genuine and tailored customer service experience which exceeds our customers\’ expectations
You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
Drive sales by monitoring the team\’s KPIs and leading by example with exceptional service
Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
Providing an in depth knowledge of our brand and our products to our customers and your team
Actively engage and undertake duties that supports the store operations
Delivering team briefs and contribute to team meetings
Supporting the store management in assisting with team development
What we\’ll do for you
Business wear allowance
Employee discount up to 75%
Sales and service bonus scheme
Refer a friend bonus scheme
Long Service bonus scheme
Contributory pension scheme
Structured training and development programs
Employee Assistance Programmes: Retail Trust and Life Works
25 days of holiday
And many more
If you want to start your story at Reiss as our Sales Manager, don\’t miss out – apply now!
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won\’t apply for a role unless they feel you don\’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don\’t tick all the boxes, we\’d still like to hear from you
Sales Manager (Keyholder) employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager (Keyholder)
✨Tip Number 1
Familiarise yourself with Reiss' brand values and product offerings. Understanding their commitment to sustainability and quality will help you connect with the team and demonstrate your alignment with their mission during interviews.
✨Tip Number 2
Prepare examples from your previous experience that showcase your ability to lead a team in a fast-paced retail environment. Highlight specific instances where you motivated your team to exceed sales targets or improve customer service.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or discussions about customer service scenarios. Being able to articulate your thoughts clearly and confidently will set you apart as a candidate who excels under pressure.
✨Tip Number 4
Network with current or former employees of Reiss, if possible. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach and show your genuine interest in the role.
We think you need these skills to ace Sales Manager (Keyholder)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Sales Manager position at Reiss. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous supervisory roles and customer-facing experience, particularly in premium or luxury environments. Use specific examples to demonstrate how you've successfully guided and motivated a team.
Showcase Your Skills: Make sure to showcase your excellent communication, organisational, and decision-making skills in your application. Provide examples of how you've excelled under pressure and adapted to changing priorities in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the brand and your understanding of their commitment to exceptional customer service. Mention how you align with their values and how you can contribute to their success.
How to prepare for a job interview at REISS
✨Showcase Your Leadership Skills
As a Sales Manager, you'll be expected to inspire and guide your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others.
✨Demonstrate Customer-Centric Thinking
Reiss values exceptional customer service. Be ready to discuss how you have previously delivered tailored customer experiences and how you plan to uphold this standard in your new role.
✨Know the Brand Inside Out
Familiarise yourself with Reiss's products and brand ethos. Being able to articulate what makes Reiss unique will show your genuine interest and help you connect with the interviewers.
✨Prepare for Fast-Paced Scenarios
Given the dynamic retail environment, think of examples where you've thrived under pressure. Discuss how you adapt to changing priorities while maintaining high standards in service and operations.
