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For Companies At a Glance
- Tasks: Lead a dynamic retail team, ensuring exceptional customer service and achieving sales targets.
- Company: Join Reiss, a leading luxury brand known for timeless elegance and sustainability.
- Benefits: Enjoy up to 75% employee discount, business wear allowance, and structured training programmes.
- Why this job: Be part of a vibrant team culture that values growth, integrity, and customer satisfaction.
- Qualifications: Previous supervisory experience in a customer-facing role, ideally in a premium environment.
- Other info: Flexible hours and opportunities for personal development in a fast-paced retail setting.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers\\\’ expectations and our business goals.
Role
What\\\’s the role about?
Join our dynamic Retail team as a Sales Manager. In this pivotal new role, you\\\’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Excels under pressure
What you\\\’ll be doing
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers\\\’ expectations
- You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Drive sales by monitoring the team\\\’s KPIs and leading by example with exceptional service
- Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in depth knowledge of our brand and our products to our customers and your team
- Actively engage and undertake duties that supports the store operations
- Delivering team briefs and contribute to team meetings
- Supporting the store management in assisting with team development
What we\\\’ll do for you
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
If you want to start your story at Reiss as our Sales Manager, don\\\’t miss out – apply now!
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Sales Manager employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Familiarise yourself with Reiss as a brand. Understand their values, product lines, and customer demographics. This knowledge will help you connect with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and guided teams in previous roles. Be ready to discuss specific situations where you successfully drove sales or improved customer service.
✨Tip Number 3
Network with current or former employees of Reiss if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Prepare to discuss how you handle fast-paced environments and adapt to changing priorities. Use real-life examples to illustrate your ability to excel under pressure, as this is crucial for a Sales Manager role.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in supervising a team and working in customer-facing roles, especially within premium or luxury environments. Use specific examples to demonstrate your skills in guiding and coaching others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional customer service and how you can inspire and motivate a team. Mention your ability to adapt to changing priorities and work under pressure, as these are key qualities for the Sales Manager role.
Showcase Your Knowledge of the Brand: Research Reiss and incorporate your understanding of their brand values and product offerings into your application. This will show your genuine interest in the company and your readiness to provide in-depth knowledge to customers and your team.
Highlight Relevant Skills: Emphasise your excellent communication, organisational, and decision-making skills in both your CV and cover letter. Provide examples of how you've successfully driven sales and contributed to team development in previous roles.
How to prepare for a job interview at REISS
✨Showcase Your Leadership Skills
As a Sales Manager, you'll be expected to inspire and guide your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others.
✨Demonstrate Customer-Centric Thinking
Reiss values exceptional customer service. Be ready to discuss specific instances where you went above and beyond for a customer, highlighting your understanding of premium service expectations.
✨Know the Brand Inside Out
Familiarise yourself with Reiss's products and brand ethos. During the interview, express your passion for the brand and how you can contribute to its success by sharing your knowledge with both customers and your team.
✨Prepare for Fast-Paced Scenarios
Given the dynamic retail environment, think of examples where you've thrived under pressure. Discuss how you adapt to changing priorities and maintain efficiency while ensuring high standards of service.