At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be a role model in a fast-paced environment and inspire your team to excel.
- Qualifications: Experience in supervising teams and a strong background in customer service.
The predicted salary is between 36000 - 60000 £ per year.
Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
Join our dynamic Retail team as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
• Previous experience of supervising a team
• Strong background in a customer facing role ideally within a premium or luxury environment
• Ability to guide and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Excels under pressure
What you’ll be doing
• Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
• Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
• Providing an in depth knowledge of our brand and our products to our customers and your team
• Actively engage and undertake duties that supports the store operations
• Delivering team briefs and contribute to team meetings
• Supporting the store management in assisting with team development
What we’ll do for you
• Business wear allowance
• Employee discount up to 75%
• Sales and service bonus scheme
• Refer a friend bonus scheme
• Long Service bonus scheme
• Contributory pension scheme
• Structured training and development programs
• Employee Assistance Programmes: Retail Trust and Life Works
• 25 days of holiday
• And many more
If you want to start your story at Reiss as our Sales Manager, don’t miss out - apply now!
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you
Sales Manager in Guildford employer: REISS
Reiss is an exceptional employer located in Greater London, offering a dynamic work environment where creativity and collaboration thrive. Employees benefit from competitive salaries, generous discounts, and a culture that prioritises professional growth and development, making it an ideal place for those looking to make a meaningful impact in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Reiss and its values. Understand their approach to customer service and think of examples from your past that showcase how you embody those values. This will help you stand out as a candidate who truly gets the brand.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience aligns with the Sales Manager role. Highlight your leadership skills and how you've motivated teams to exceed targets in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Reiss team.
We think you need these skills to ace Sales Manager in Guildford
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
Highlight Your Leadership Skills:As a Sales Manager, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about times when you've motivated others or led a team to success, and how you can bring that energy to Reiss.
Tailor Your Application to Us:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect our values and the specifics of the Sales Manager role. Show us why you're the perfect fit for Reiss!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at REISS
✨Know Your Brand Inside Out
Before the interview, make sure you have a solid understanding of Reiss as a brand. Familiarise yourself with their products, values, and what sets them apart in the luxury market. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to inspire and guide your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your ability to motivate others and adapt to changing priorities, as these are key traits for the role.
✨Demonstrate Exceptional Customer Service
Reiss prides itself on delivering a premium customer experience. Be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where your actions led to positive outcomes, and be prepared to share these stories during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, store goals, and how success is measured. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and grow within the company.
