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- Tasks: Join our retail team as a Sales Associate, delivering exceptional customer service and supporting sales goals.
- Company: Reiss is a leading luxury brand known for sustainability, quality, and timeless elegance.
- Benefits: Enjoy seasonal business wear allowance, commission structure, wellbeing support, fitness discounts, and 23 days annual leave.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and represent a prestigious brand.
- Qualifications: Passion for luxury products, previous customer-facing experience, and excellent communication skills are essential.
- Other info: This is a permanent, part-time role at our Cheshire Oaks store.
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With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
As part of our Retail team, you’ll be joining our store in Cheshire Oaks as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you
- Seasonal business wear allowance
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
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Sales Associate (Part-Time) employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part-Time)
✨Tip Number 1
Familiarise yourself with Reiss as a brand. Understand their values, product range, and customer service philosophy. This knowledge will help you connect with the team and demonstrate your passion for luxury products during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills in a practical way. Think of examples from your previous roles where you went above and beyond for a customer, as this will highlight your ability to deliver exceptional service.
✨Tip Number 3
Be ready to discuss how you can adapt to a fast-paced retail environment. Share experiences where you successfully managed multiple tasks or adapted to changing priorities, as this is crucial for the Sales Associate role.
✨Tip Number 4
Show your enthusiasm for teamwork. Think of ways you've collaborated with others to achieve goals in past jobs. Emphasising your ability to work well within a team will resonate with the hiring managers at Reiss.
We think you need these skills to ace Sales Associate (Part-Time)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Reiss as a luxury brand. Highlight your understanding of their values, products, and customer service ethos in your application to show that you align with their mission.
Tailor Your CV: Make sure your CV reflects your experience in customer-facing roles, particularly in premium or luxury environments. Emphasise skills like communication, teamwork, and adaptability, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury products and your ability to deliver exceptional customer service. Use specific examples from your past experiences to demonstrate how you can contribute to the Reiss team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is key in a luxury retail environment.
How to prepare for a job interview at REISS
✨Show Your Passion for Luxury Products
Make sure to express your enthusiasm for premium and luxury products during the interview. Share any personal experiences or knowledge you have about the brand and its offerings, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Since the role focuses on providing exceptional customer service, be prepared to discuss specific examples from your previous experience where you went above and beyond for a customer. Highlight your ability to see things from the customer's perspective.
✨Demonstrate Teamwork Abilities
As a Sales Associate, you'll need to work closely with your team. Be ready to talk about how you've successfully collaborated with others in past roles. Mention any instances where teamwork led to achieving sales goals or improving customer satisfaction.
✨Prepare for Fast-Paced Scenarios
Retail environments can be hectic, so it's important to show that you can adapt to changing priorities. Think of examples where you've thrived in a fast-paced setting and how you managed to stay organised and focused under pressure.
