At a Glance
- Tasks: Deliver premium customer service and support stock management in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy employee discounts, commission, wellness support, and career development opportunities.
- Other info: Diverse and inclusive workplace with a focus on respect and equality.
- Why this job: Be part of a dynamic team that values exceptional service and personal growth.
- Qualifications: Passion for luxury products and strong customer service skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What you'll be doing:
- Delivering a premium and tailored customer service experience
- Supporting with stock take and deliveries as needed
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you'll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer's eyes
- Excellent customer service skills
- Strong attention to detail and high standards of delivery
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we'll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years' service
- Employee referral scheme
- Career development opportunities
Apply now to start your story at Reiss…
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Sales Associate Part Time (4-8 hours Weekend) | Newcastle employer: REISS
Reiss is an exceptional employer that prioritises employee wellbeing and growth, offering a range of benefits including a generous employee discount, seasonal business wear allowance, and career development opportunities. Our Newcastle store fosters a collaborative and dynamic work culture where team members are empowered to deliver premium customer service while enjoying a supportive environment that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate Part Time (4-8 hours Weekend) | Newcastle
✨Tip Number 1
Get to know Reiss inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate – you’re a potential brand ambassador who truly understands what they stand for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to see things from the customer's perspective. Role-play with a friend or family member to get comfortable with delivering that premium experience they’re after.
✨Tip Number 3
Be ready to adapt! Retail can be fast-paced and unpredictable, so come prepared with examples of how you’ve successfully handled changing priorities in the past. This will show them you’re flexible and ready to tackle whatever comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Reiss team. Let’s get you started on this exciting journey!
We think you need these skills to ace Sales Associate Part Time (4-8 hours Weekend) | Newcastle
Some tips for your application 🫡
Show Your Passion:Let your love for premium and luxury products shine through in your application. We want to see that you genuinely care about the brand and what it stands for, so share any relevant experiences or interests that highlight this passion.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Sales Associate role. We’re looking for those excellent customer service skills and attention to detail, so don’t hold back on showcasing them!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your written application. Share your unique perspective and how you can contribute to our team culture at Reiss – we want to get to know the real you!
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you went above and beyond to meet customer needs, as this aligns perfectly with Reiss's focus on providing a premium experience.
✨Demonstrate Team Spirit
Reiss values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the company culture, team dynamics, or future growth plans. This shows your genuine interest in the role and helps you assess if Reiss is the right fit for you.
