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For Companies At a Glance
- Tasks: Join our team as a Sales Associate, delivering premium customer service and supporting sales goals.
- Company: Reiss is a leading luxury brand known for sustainability, quality, and timeless elegance.
- Benefits: Enjoy generous discounts, seasonal wear allowance, wellness support, and career development opportunities.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a brand with a strong reputation.
- Qualifications: Passion for luxury products, excellent communication skills, and previous customer-facing experience preferred.
- Other info: Flexible hours required, including weekends; we value diversity and encourage all to apply.
Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers\’ expectations and our business goals.
What\’s the role about?
As part of our Retail team, you\’ll be joining our store in Livingston Designer Outlet as our Sales Associate, on a permanent, part-time basis. You\’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals. This role is an 8 hour contract. This role requires the successful candidate to be able to work Saturday and Sunday.
What you\’ll be doing
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you\’ll ideally bring to the role
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer\’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we\’ll do for you
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years\’ service
- Employee referral scheme
- Career development opportunities
Apply now to start your story at Reiss…
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won\’t apply for a role unless they feel you don\’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don\’t tick all the boxes, we\’d still like to hear from you.
Sales Associate - Part Time employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Part Time
✨Tip Number 1
Familiarise yourself with Reiss' brand values and product range. Understanding their commitment to sustainability and luxury will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've gone above and beyond to meet customer needs, as this aligns perfectly with Reiss' focus on exceptional service.
✨Tip Number 3
Be ready to discuss how you can adapt to a fast-paced retail environment. Think about times when you've successfully managed multiple tasks or adapted to changing priorities, as this is crucial for the Sales Associate role.
✨Tip Number 4
Show your enthusiasm for teamwork by preparing to discuss how you collaborate with others. Reiss values team players, so share examples of how you've contributed to a positive team dynamic in previous roles.
We think you need these skills to ace Sales Associate - Part Time
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Reiss and its values. Highlight your passion for premium or luxury products in your application, showing that you align with their brand ethos.
Tailor Your CV: Make sure your CV reflects your previous experience in customer-facing roles. Emphasise any relevant skills such as excellent communication, organisational abilities, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how you can contribute to the team. Mention specific examples of how you've delivered exceptional customer service in the past.
Highlight Flexibility: Since the role requires weekend availability, make sure to mention your flexibility in working hours. This shows your commitment and willingness to meet the company's needs.
How to prepare for a job interview at REISS
✨Show Your Passion for Luxury Products
Make sure to express your enthusiasm for premium and luxury products during the interview. Share any personal experiences or knowledge you have about the brand and its offerings, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Since the role focuses heavily on providing exceptional customer service, be prepared to discuss specific examples from your previous experience where you went above and beyond for a customer. Highlight your ability to see things from the customer's perspective.
✨Demonstrate Teamwork and Flexibility
Reiss values teamwork and adaptability, so be ready to talk about how you've successfully worked in a team environment. Share instances where you adapted to changing priorities or helped your team achieve goals.
✨Prepare Questions About the Brand
Show your interest in Reiss by preparing thoughtful questions about the brand's values, sustainability efforts, and future goals. This not only demonstrates your research but also your commitment to being a part of their team.
