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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support sales goals in a dynamic retail environment.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, commission, wellness support, and career development opportunities.
- Why this job: Be a part of a passionate team and represent a brand that values quality and style.
- Qualifications: Experience in customer service and a passion for luxury products are essential.
- Other info: Flexible hours and a vibrant work atmosphere at Gatwick Airport.
The predicted salary is between 12 - 16 £ per hour.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? As part of our Retail team, you’ll be joining our store in Gatwick Airport as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Sales Associate (Gatwick South) employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Gatwick South)
✨Tip Number 1
Get to know Reiss inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate – you’re a brand ambassador who truly understands what they stand for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to provide exceptional service. Role-play with a friend or family member to get comfortable with handling different customer interactions.
✨Tip Number 3
Be ready to showcase your flexibility! Retail can be unpredictable, so prepare examples of how you’ve adapted to changing priorities in the past. This will show Reiss that you can thrive in their fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Associate (Gatwick South)
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for premium and luxury products right from the start. Share any relevant experiences that highlight your love for quality and customer service in your application.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Sales Associate role. We want to know how you can contribute to our team at Gatwick Airport!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your experiences and skills, making it easy for us to see why you’d be a great fit.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can demonstrate your ability to see things through the customer's eyes, as this is crucial for a Sales Associate role.
✨Dress to Impress
Since you're applying for a position in a luxury retail environment, make sure to dress smartly for your interview. This not only shows your understanding of the brand's aesthetic but also reflects your professionalism.
✨Be Ready to Adapt
Retail can be fast-paced and unpredictable. Be prepared to discuss how you've successfully adapted to changing priorities in previous roles. Highlighting your flexibility will show that you're a great fit for the dynamic environment at Reiss.
