At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join a stylish brand known for its commitment to quality and customer service.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work environment.
- Other info: Embrace a diverse workplace where your ideas and contributions are valued.
- Why this job: Be part of a team that values creativity and personal style while making an impact.
- Qualifications: Experience in retail management and a passion for fashion and customer service.
The predicted salary is between 30000 - 40000 € per year.
Supports the team in representing the brand with their personal styling.
Educates the team on our brand identity and ways of working.
Supports the team through change.
Works well under pressure.
Ensures the team understand and conduct themselves in line with our brand values.
Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained.
Communicates relevant company news to the team.
Supports the team to experience:
- Delivers the Reiss Experience across all customer interactions and touchpoints.
- Sets the team up to prioritise the customer, making sure that they always feel appreciated and valued.
- Educates the team so they can inspire and advise customers about all available products and services.
- Ensures the team build and nurtures customer relationships, increasing a loyal customer base.
- Helps the team keep up to date with all product, fabrics, design direction, latest trends to inspire and style outfits to suit the customers.
Supports the team to expected results:
- Understands store targets, budgets and KPI levers.
- Motivates and helps the team to deliver personal sales targets and KPIs.
- Supports the team to use all tools and services available to achieve personal targets.
- Meets deadlines by planning, prioritising and effectively delegating.
- Drives sales using all commercial reports to take necessary action.
- Helps the team to understand what is required of them in their role and the impact they have on the business.
Supports the team maintain a safe and operationally efficient store environment:
- Adheres to all company policies and procedures.
- Complies with all health and safety checks and procedures in-store.
- Ensures the store is opened and closed safely and efficiently.
- Actions replenishment and deliveries within deadlines.
- Meets all online and stock-out deadlines.
- Investigates and resolves any operational issues i.e. till discrepancies, stock loss.
- Ensures BoH areas are maintained correctly in line with the company standards.
- Deploys the team effectively across the store to complete required tasks and meet deadlines.
Supports the team to become a high-performing team:
- Adapts their communication style for individuals.
- Has a high level of emotional maturity to get the best from themselves and their team.
- Provides clarity when providing instructions or giving direction.
- Recognises achievements, gives praise as well as constructive feedback to improve performance.
- Resolves any performance issues within the team and takes appropriate action i.e. using ROC's.
- Completes training and regular performance conversations, setting clear goals.
- Helps the team to think for themselves by asking questions.
- Encourages the team to share their point of view.
- Knows when to escalate difficult situations to management.
- Contributes to a diverse and inclusive environment.
Sales Manager | Meadowhall (Full Time) in Rotherham employer: REISS
As a Sales Manager at our Meadowhall location, you will thrive in a dynamic and supportive work environment that prioritises personal growth and team collaboration. We offer comprehensive training programmes, competitive benefits, and a culture that values diversity and inclusion, ensuring every employee feels appreciated and empowered to excel. Join us to be part of a brand that not only focuses on delivering exceptional customer experiences but also invests in your professional development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager | Meadowhall (Full Time) in Rotherham
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since the role involves motivating a team and building customer relationships, being able to express yourself clearly and confidently is key. Try role-playing scenarios with friends or family to get comfortable.
✨Tip Number 3
Show your adaptability! The job description mentions supporting the team through change, so be ready to discuss how you've handled challenges in the past. Share examples of how you’ve adapted to new situations or led a team through transitions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the Reiss Experience!
We think you need these skills to ace Sales Manager | Meadowhall (Full Time) in Rotherham
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for the brand shine through. We want to see how you connect with our values and how you can represent us in a way that resonates with customers.
Tailor Your Experience:Make sure to highlight your relevant experience in sales and team management. We’re looking for specific examples of how you've motivated teams and driven results, so don’t hold back on those success stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This will help us see how you can fit into our fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you understand the brand identity and values of the company. Familiarise yourself with their products, styling techniques, and customer service approach. This will help you demonstrate how you can support the team in representing the brand effectively.
✨Showcase Your Team Leadership Skills
Be prepared to discuss your experience in motivating and guiding a team. Think of specific examples where you've helped your team meet targets or overcome challenges. Highlight your ability to adapt your communication style to different individuals, as this is crucial for a Sales Manager role.
✨Demonstrate Customer-Centric Thinking
During the interview, emphasise your commitment to delivering an exceptional customer experience. Share examples of how you've built and nurtured customer relationships in the past, and how you plan to inspire your team to prioritise customer satisfaction.
✨Prepare for Operational Questions
Expect questions about store operations, such as managing stock levels and ensuring compliance with health and safety standards. Brush up on your knowledge of KPIs and how to drive sales through effective planning and delegation. Showing that you can maintain a safe and efficient store environment will set you apart.
