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- Tasks: Create engaging internal communications to connect our global retail teams.
- Company: Join Reiss, a brand that values creativity and collaboration.
- Benefits: Enjoy competitive salary, generous discounts, and exclusive perks.
- Why this job: Be the voice of our store teams and drive impactful change.
- Qualifications: Strong communicator with digital savvy and a passion for retail.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Join to apply for the Retail Operations Coordinator role at Reiss
As our Retail Operations Coordinator at Reiss, you’ll be responsible for delivering clear, engaging, and effective internal communications that connect our global retail teams. With a focus on digital-first content, you’ll work closely with stakeholders to plan and deliver communications that reflect the Reiss brand and values.
From campaigns and change comms to regular updates and employee engagement, you’ll ensure our store teams are informed, inspired, and aligned.
Who you are
- A confident and engaging communicator with exceptional writing, storytelling, and content creation skills.
- Passionate about retail and committed to being a strong voice for our store teams.
- Digitally savvy, with experience using internal communication platforms and a strong eye for impactful visual content.
- Highly organised, able to manage multiple priorities and work to tight deadlines.
- A strategic thinker who understands how communication influences behaviour and drives engagement.
- Skilled in building relationships across departments and influencing internal stakeholders at all levels.
- Analytical and curious, you interpret engagement data to inform and shape more effective, insight-led communications.
- Able to simplify complex information while maintaining an authentic, brand-aligned tone of voice.
What you’ll be doing
- Design and produce internal communication to drive engagement across our retail population.
- Partner with stakeholders to deliver internal news, updates, change comms, campaigns, and events.
- Evolve our communications approach by analysing platform engagement, testing new formats, and driving innovation.
- Collaborate with creative and marketing teams to develop compelling digital storytelling and product education content.
- Regularly visit store teams and host focus groups to ensure communication strategies reflect the needs of the internal customer.
- Own and develop our weekly internal newsletter, using performance data to inform content direction.
- Maintain internal comms platforms, ensuring a clear, consistent “single source of truth” for policies, procedures, and updates.
- Support store engagement through creative communication around incentives and initiatives.
- Assist with administrative and project support for the Retail Operations Manager and broader team.
- Continuously look for opportunities to improve communication and training through smarter processes and solutions.
What we offer
- Competitive salary and company bonus.
- Up to 65% employee discount.
- Access to exclusive sample sales.
- Enhanced parental leave policies.
- Electric Vehicle scheme via Octopus Energy.
- Cycle to Work programme.
- Season ticket travel loan.
- Plus further workplace benefits.
If you want to start your story at Reiss as our Retail Operations Coordinator, don’t miss out – apply now!
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
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Retail Operations Coordinator employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Reiss's values and recent campaigns. This way, you can tailor your responses to show how you fit right in with their vibe.
✨Tip Number 2
Practice your storytelling skills! Think of examples from your past experiences that highlight your communication prowess and ability to engage teams. We want to see how you can bring the Reiss brand to life!
✨Tip Number 3
Don’t forget to ask questions! Show your interest by preparing thoughtful questions about the role and the team. It’s a great way to demonstrate your enthusiasm and strategic thinking.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Reiss family. Let’s get you started on this exciting journey!
We think you need these skills to ace Retail Operations Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills: As a Retail Operations Coordinator, your writing and storytelling skills are key. Make sure your application reflects your ability to communicate clearly and engagingly. Use examples from your past experiences to showcase how you've effectively connected teams or delivered impactful messages.
Be Digital-First: Since the role focuses on digital content, highlight any experience you have with internal communication platforms or digital storytelling. Mention specific tools or platforms you've used to create engaging content that aligns with brand values.
Keep It Organised: We love a candidate who can juggle multiple priorities! In your application, demonstrate your organisational skills by outlining how you've managed tight deadlines or complex projects in the past. This will show us you're ready for the fast-paced retail environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values before you hit 'send'.
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's brand values and recent campaigns. Understanding their style and messaging will help you align your communication strategies with what they stand for, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Communication Skills
Prepare examples of your previous work that highlight your writing, storytelling, and content creation skills. Bring along samples of internal communications you've designed or campaigns you've contributed to, as this will demonstrate your ability to engage and inform teams effectively.
✨Be Data-Driven
Since the role involves analysing engagement data, come prepared to discuss how you've used data to shape your communication strategies in the past. This shows that you’re not only creative but also strategic and analytical, which is key for driving engagement.
✨Engage with Questions
Prepare thoughtful questions about the team dynamics, current communication challenges, and how success is measured in the role. This not only shows your interest but also your proactive approach to understanding how you can contribute to the team’s success.
