At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Other info: Flexible working environment with opportunities for career advancement.
- Why this job: Be part of a vibrant team that values diversity and personal growth.
- Qualifications: Experience in supervising teams and a passion for premium customer service.
The predicted salary is between 30000 - 40000 € per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? Join our dynamic Retail team as a Sales Manager, reporting to Assistant Store Manager and Store Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team’s KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we’ll do for you
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
If you want to start your story at Reiss as our Sales Manager, don’t miss out - apply now!
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Sales Manager | Reading employer: REISS
Reiss is an exceptional employer that prioritises employee growth and development within a vibrant retail environment in Reading. With a strong commitment to sustainability and quality, we offer a range of benefits including a generous employee discount, structured training programmes, and a supportive work culture that values diversity and teamwork. Join us to be part of a luxury brand that not only aims for excellence in customer service but also invests in the well-being and success of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager | Reading
✨Tip Number 1
Get to know the company inside out! Research Reiss, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Think about how your previous experience aligns with the Sales Manager role. Be ready to share specific examples of how you've motivated teams and delivered exceptional customer service in the past.
✨Tip Number 3
Network like a pro! Connect with current or former Reiss employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Reiss family. Good luck!
We think you need these skills to ace Sales Manager | Reading
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for premium brands shine through. We want to see how your experience aligns with our commitment to quality and customer service.
Tailor Your CV:Make sure your CV highlights your relevant experience in retail and team supervision. We’re looking for specific examples that demonstrate your ability to lead and inspire a team in a fast-paced environment.
Be Authentic:Don’t be afraid to show your personality! We value genuine warmth and integrity, so let your unique voice come through in your application. It’s all about connecting with us on a personal level.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll be guiding a team. Prepare examples of how you've motivated and coached others in previous roles. Highlight specific instances where your leadership made a difference in achieving targets.
✨Demonstrate Exceptional Customer Service
Reiss prides itself on providing tailored customer experiences. Be ready to discuss how you've gone above and beyond for customers in the past, and think about how you can apply that same dedication in this role.
✨Prepare for Fast-Paced Scenarios
Retail can be hectic, so think of examples where you've thrived under pressure. Share stories that illustrate your organisational skills and ability to adapt quickly to changing priorities, which are crucial for this position.
