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- Tasks: Deliver premium customer service and maintain visual standards in a luxury retail environment.
- Company: Reiss, a leading luxury brand known for sustainability and timeless elegance.
- Benefits: Generous discounts, commission structure, wellness support, and career development opportunities.
- Why this job: Join a dynamic team and be a brand ambassador for a prestigious luxury label.
- Qualifications: Passion for luxury products and excellent customer service skills required.
- Other info: Flexible roles available with opportunities for growth and a supportive work culture.
The predicted salary is between 30000 - 42000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Supporting with stock take and deliveries as needed
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Strong attention to detail and high standards of delivery
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- As a permanent member of the team you will receive the following benefits:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Register Your Interest in Norwich employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest in Norwich
✨Tip Number 1
Get to know Reiss inside out! Familiarise yourself with their products and values. When you chat with us, show that you understand what makes Reiss special and how you can contribute to that premium customer experience.
✨Tip Number 2
Network like a pro! Connect with current or former Reiss employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. We love seeing candidates who are genuinely interested!
✨Tip Number 3
Practice your pitch! Whether it’s a casual chat or a formal interview, be ready to talk about why you’re passionate about luxury retail and how you can elevate the customer experience at Reiss. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your interest is registered directly with us. Plus, it shows you’re proactive and keen to join the Reiss family!
We think you need these skills to ace Register Your Interest in Norwich
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for premium and luxury products shine through. We want to see that you genuinely care about delivering exceptional customer service and understand what makes our brand special.
Tailor Your Application: Make sure to customise your application for the role you're interested in. Highlight any relevant experience in customer-facing environments and how it aligns with our values at Reiss. This helps us see why you're a great fit!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the roles you’re interested in. We can’t wait to hear from you!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you can demonstrate your ability to see things through the customer's eyes, as this is crucial for a role at Reiss.
✨Dress to Impress
Since Reiss is a luxury brand, make sure your outfit reflects that. Choose something stylish yet professional to show that you understand the brand's aesthetic and are serious about the role.
✨Be Ready to Adapt
Retail can be fast-paced and unpredictable. Prepare to discuss how you've successfully handled changing priorities in previous roles, showcasing your flexibility and decision-making skills.
