At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Other info: Opportunities for career growth and a supportive work culture.
- Why this job: Be a key player in a fast-paced environment and inspire your team to excel.
- Qualifications: Experience in supervising teams and a strong background in customer service.
The predicted salary is between 30000 - 40000 € per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? Join our dynamic Retail team as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are:
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing:
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team’s KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in-depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we’ll do for you:
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
Sales Manager | Manchester Airport employer: REISS
Reiss is an exceptional employer that prioritises employee growth and development within a vibrant retail environment at Manchester Airport. With a strong focus on sustainability and quality, we offer our Sales Managers a range of benefits including a generous employee discount, structured training programmes, and a supportive team culture that encourages collaboration and excellence in customer service. Join us to be part of a luxury brand that values its people and fosters a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager | Manchester Airport
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Reiss and its values. Understand their commitment to sustainability and customer service, so you can show how you align with their mission during your chat.
✨Tip Number 3
Practice your sales pitch! As a Sales Manager, you'll need to demonstrate your ability to drive sales and motivate a team. Role-play common interview scenarios with a friend to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Reiss family.
We think you need these skills to ace Sales Manager | Manchester Airport
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for premium brands shine through. We want to see how you connect with our values of sustainability and elegance, so share your experiences that reflect this passion.
Highlight Your Team Leadership Skills:As a Sales Manager, you'll be guiding a team, so make sure to showcase your previous supervisory experience. Tell us about times you've motivated others and how you’ve contributed to a positive team environment.
Tailor Your Application:Don’t just send a generic application! Make it specific to the role at Reiss. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for in a Sales Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others to achieve targets.
✨Demonstrate Customer-Centric Thinking
Reiss prides itself on exceptional customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles, and think about how you can apply that same dedication in this position.
✨Prepare for Fast-Paced Scenarios
Retail can be hectic, so think of examples where you've thrived under pressure. Share stories that highlight your organisational skills and adaptability, showing that you can handle the dynamic environment at Reiss.
