At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales at Manchester Airport.
- Company: Join Reiss, a leading luxury brand known for sustainability and timeless elegance.
- Benefits: Enjoy generous discounts, bonuses, wellness support, and 25 days annual leave.
- Other info: Great career development opportunities in a supportive and vibrant team.
- Why this job: Be part of a fast-paced retail environment where you can inspire and grow.
- Qualifications: Previous retail management experience and a passion for premium products are essential.
The predicted salary is between 30000 - 40000 € per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. Our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams, this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our store in Manchester Airport on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.
What you’ll be doing:
- Supporting with overseeing the day-to-day running of the store
- Identifying opportunities to drive sales and maximize profitability
- Aiming to exceed targeted KPI’s
- Inspiring the team to deliver exceptional service through regular service and product training
- Implementing and maintaining effective and efficient operational processes, procedures and administration
- Supporting with recruitment and conducting performance/probation reviews
- Deputising in the absence of the Store Manager
What you’ll ideally bring to the role:
- Previous retail management experience at a similar level
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- A proven track record of increasing overall business performance
- A proven track record of delivering excellent customer service through your team
- Strong commercial product management skills
- Ability to flex between the customer service, operational, technical and visual elements of the role
- Confidence working under pressure and thriving in a fast-paced retail environment
- Self-motivated, focused and driven to achieve team and individual goals
- Great people management skills
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
- Employee referral scheme
- Career development opportunities
Assistant Store Manager | Manchester Airport employer: REISS
Reiss is an exceptional employer that prioritises sustainability, quality, and elegance in its designs, making it a leader in the luxury retail sector. Located at Manchester Airport, our store offers a dynamic work environment where you can thrive alongside a passionate team dedicated to delivering outstanding customer service. With generous employee benefits, career development opportunities, and a supportive culture, Reiss is committed to helping you grow both personally and professionally while enjoying a rewarding retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager | Manchester Airport
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Reiss's history, values, and product lines. This will not only impress your interviewers but also help you connect with their vision of providing exceptional customer service.
✨Tip Number 2
Show off your people skills! As an Assistant Store Manager, you'll be leading a team. Share examples of how you've inspired and motivated your previous teams to achieve targets and deliver top-notch service. We love hearing about real-life experiences!
✨Tip Number 3
Be ready to discuss your sales strategies! Think about times when you've identified opportunities to drive sales or improve profitability. Bring those stories to the table, as they’ll showcase your commercial acumen and ability to exceed KPIs.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm for the role by asking about team dynamics, training opportunities, and how Reiss measures success. It’s a great way to demonstrate your interest and ensure it’s the right fit for you too!
We think you need these skills to ace Assistant Store Manager | Manchester Airport
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for premium and luxury products shine through. We want to see how your enthusiasm aligns with our brand values and how you can contribute to delivering exceptional customer service.
Tailor Your Experience:Make sure to highlight your previous retail management experience and any achievements that demonstrate your ability to drive sales and exceed targets. We love seeing specific examples of how you've made a difference in your past roles!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This helps us quickly understand your qualifications and how you fit into our team at Reiss.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you research Reiss thoroughly. Understand their values, sustainability efforts, and what sets them apart in the luxury market. This knowledge will help you demonstrate your genuine interest in the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them to achieve targets and deliver exceptional customer service. Be ready to discuss your approach to training and development.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you had to drive sales or improve customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Passion for Customer Service
Reiss values exceptional customer service, so be prepared to discuss your philosophy on customer care. Share stories that highlight your commitment to exceeding customer expectations and how you’ve trained your team to do the same. Show them you understand the importance of creating a memorable shopping experience.
