At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand known for sustainability and timeless elegance.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Other info: Opportunities for career growth and a supportive work culture.
- Why this job: Be a key player in a fast-paced environment and inspire your team to excel.
- Qualifications: Experience in supervising teams and a strong background in customer service.
The predicted salary is between 25000 - 30000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? Join our dynamic Retail team in London Liverpool Street as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are:
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing:
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team’s KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in-depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we’ll do for you:
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
Sales Manager | Central London employer: REISS
Reiss is an exceptional employer that prioritises sustainability, quality, and timeless elegance in its designs, making it a leader in the luxury retail sector. Located in Central London, our vibrant work culture fosters teamwork and personal growth, offering structured training programmes and generous employee benefits such as a substantial discount, bonus schemes, and a supportive environment for career advancement. Join us to be part of a dynamic team dedicated to delivering outstanding customer experiences while enjoying a rewarding and fulfilling career.
