At a Glance
- Tasks: Deliver exceptional customer service and support sales goals in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy employee discounts, commission, wellness support, and career development opportunities.
- Other info: Flexible hours, diverse workplace, and a chance to grow your career.
- Why this job: Be part of a dynamic team and represent a brand known for elegance and style.
- Qualifications: Passion for luxury products and previous customer-facing experience preferred.
The predicted salary is between 12 - 15 € per hour.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
As part of our Retail team, you will be joining our store in Wimbledon, Elys as our Sales Associate, on a temporary, part-time basis. You will be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years' service
- Employee referral scheme
- Career development opportunities
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Sales Associate (Temporary,Part-Time) | Wimbledon Elys in London employer: REISS
Reiss is an exceptional employer that prioritises sustainability, quality, and a premium customer experience. Located in the vibrant area of Wimbledon, our part-time Sales Associate role offers a supportive work culture with generous employee benefits, including a seasonal business wear allowance, a rewarding commission structure, and career development opportunities. Join us to be part of a team that values diversity and fosters personal growth while delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (Temporary,Part-Time) | Wimbledon Elys in London
✨Tip Number 1
Get to know Reiss and its products inside out! Familiarise yourself with their brand values and the luxury items they offer. This way, when you chat with the team or customers, you can show off your knowledge and passion.
✨Tip Number 2
Practice your customer service skills before the interview. Think about how you would handle different scenarios in a retail environment. Being able to demonstrate your ability to provide exceptional service will definitely impress the hiring team.
✨Tip Number 3
Show your flexibility and adaptability during the interview. Retail can be fast-paced, so share examples of how you've successfully managed changing priorities in previous roles. This will highlight your readiness for the dynamic environment at Reiss.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Reiss family and ready to start your journey with us.
We think you need these skills to ace Sales Associate (Temporary,Part-Time) | Wimbledon Elys in London
Some tips for your application 🫡
Show Your Passion:Let your love for premium and luxury products shine through in your application. We want to see that you genuinely care about the brand and what it stands for, so share any relevant experiences or interests that highlight this passion.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Sales Associate role. We’re looking for excellent customer service skills and a team player attitude, so don’t be shy about showcasing those!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is effective and highlights your key strengths without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Reiss family!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can demonstrate your ability to see things through the customer's eyes and adapt to their needs.
✨Dress to Impress
Since you're applying for a role in a luxury retail environment, your appearance matters. Dress smartly and in line with Reiss's aesthetic to show that you understand the brand's image and values.
✨Be a Team Player
During the interview, highlight your teamwork skills and how you've successfully collaborated with others in previous roles. Reiss values a strong team dynamic, so showing that you can contribute positively to the team will set you apart.
