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- Tasks: Deliver exceptional customer service and support sales goals in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, commission, wellness support, and career development opportunities.
- Other info: Flexible part-time role with excellent growth potential in a fast-paced environment.
- Why this job: Be part of a dynamic team and represent a brand that values quality and customer experience.
- Qualifications: Passion for luxury products and previous customer-facing experience preferred.
The predicted salary is between 12 - 15 £ per hour.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? As part of our Retail team, you’ll be joining our Leadenhall as our Sales Associate, on a permanent, part-time, basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Sales Associate (Part-time) | Leadenhall in London employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part-time) | Leadenhall in London
✨Tip Number 1
Get to know Reiss and its products inside out! When you walk into that interview, show us your passion for the brand. Share what you love about our designs and how you can elevate the customer experience.
✨Tip Number 2
Practice your communication skills! We want to see how you connect with customers. Role-play with a friend or family member to nail down your approach to delivering exceptional service.
✨Tip Number 3
Be ready to showcase your flexibility! Retail can be unpredictable, so think of examples where you've adapted to changing priorities. This will show us you're the perfect fit for our fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by our hiring team. Plus, it shows you’re serious about joining the Reiss family. Let’s make it happen!
We think you need these skills to ace Sales Associate (Part-time) | Leadenhall in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for premium and luxury products right from the start. Share any relevant experiences that highlight your love for quality and customer service in your application.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how you can bring value to our team at Reiss!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your experiences and skills, so we can easily see why you’d be a great fit for the Sales Associate role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position without any hiccups.
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can demonstrate your ability to see things from the customer's perspective, as this is crucial for a Sales Associate role.
✨Dress to Impress
Since Reiss is a luxury brand, your appearance matters. Wear something that reflects the brand's style and elegance, while also being comfortable enough to allow you to express yourself during the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers about the team dynamics, sales goals, or how they maintain visual standards in-store. This shows your genuine interest in the role and helps you assess if it's the right fit for you.