At a Glance
- Tasks: Lead a dynamic retail team, delivering exceptional customer service and driving sales.
- Company: Reiss, a modern fashion house known for timeless elegance and luxury collections.
- Benefits: Generous employee discount, bonus structures, health services, and 25 days annual leave.
- Other info: Exciting career development opportunities in a fast-paced environment.
- Why this job: Join a creative culture and inspire your team while making a real impact in retail.
- Qualifications: Experience in supervising teams and a strong background in customer service.
The predicted salary is between 22950 - 28050 £ per year.
Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.
We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.
We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.
What’s the role about?
Join our dynamic Retail team in Leicester as a Sales Manager. In this pivotal role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
- You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
- Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in depth knowledge of our brand and our products to our customers and your team
- Actively engage and undertake duties that supports the store operations
- Delivering team briefs and contribute to team meetings
- Supporting the store management in assisting with team development
What we offer
- Seasonal business wear allowance.
- Generous employee discount up to 75% off.
- Rewarding bonus and commission structures.
- Workplace pension contributions.
- Health & wellbeing services.
- Fitness discounts & cycle to work programme.
- Enhanced parental pay & family friendly policies.
- 25 days annual leave.
- Employee referral scheme.
- Career development opportunities.
Sales Manager ( 32 Hour Maternity Cover ) in Leicester employer: Reiss
Reiss is an exceptional employer that values its people and fosters a collaborative work culture. With a focus on employee growth and development, you will have the opportunity to make a meaningful impact while working in a dynamic environment that encourages innovation and engagement. Located in a vibrant area, Reiss offers a unique blend of professional challenges and personal fulfilment, making it an ideal place for those looking to advance their careers in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager ( 32 Hour Maternity Cover ) in Leicester
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Manager ( 32 Hour Maternity Cover ) in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Reiss:Don’t forget to personalise your application for Reiss! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Reiss
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Reiss offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Reiss and contribute positively during your temporary stint.
