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- Tasks: Deliver exceptional customer service and inspire your team to smash sales targets.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, commission, wellness support, and career development opportunities.
- Other info: Flexible hours and a supportive workplace culture await you.
- Why this job: Be part of a dynamic team in a fast-paced retail environment with real impact.
- Qualifications: Passion for luxury products and excellent customer service skills are key.
The predicted salary is between 12 - 15 £ per hour.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our store in Kingston as our Senior Sales Associate on a permanent basis. You’ll be responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded.
What you’ll be doing:
- Delivering an exceptional customer service experience
- Supporting the opening and closing of the store
- Inspiring the team to ensure sales targets are continuously met
- Delegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely manner
- Assisting the management team in leading the team to meet KPIs for the store
What you’ll ideally bring to the role:
- A passion for premium or luxury product helps, but we’re open to all customer-facing backgrounds
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Senior Sales Associate | Keyholder (Part Time) in Kingston upon Thames employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate | Keyholder (Part Time) in Kingston upon Thames
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Reiss's history, values, and product lines. This will not only impress your interviewers but also help you connect with their vision of exceptional customer service.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in a retail environment. Being able to demonstrate your problem-solving skills and customer-first attitude will set you apart from other candidates.
✨Tip Number 3
Show off your teamwork skills! Reiss values collaboration, so be ready to share examples of how you've worked effectively in a team before. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Sales Associate | Keyholder (Part Time) in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for premium or luxury products shine through. We want to see that you understand our brand and can connect with our customers on that level.
Tailor Your Experience: Make sure to highlight any customer-facing experience you have, even if it’s not in retail. We’re looking for skills that translate well into our environment, so show us how your background makes you a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate good communication skills, so make sure your writing reflects that. Avoid jargon and focus on what makes you stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you research Reiss thoroughly. Understand their values, sustainability efforts, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to their mission.
✨Showcase Your Customer Service Skills
As a Senior Sales Associate, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to see things from the customer's perspective and how you can inspire your team to do the same.
✨Demonstrate Team Leadership
Be ready to discuss your experience in motivating and leading a team. Share specific instances where you successfully delegated tasks or helped your team meet sales targets. This will show that you have the skills to support the management team effectively.
✨Prepare for Fast-Paced Scenarios
Retail can be hectic, so think of examples that showcase your ability to adapt to changing priorities. Discuss how you've handled busy periods or unexpected challenges in the past, emphasising your organisational and decision-making skills.