At a Glance
- Tasks: Lead a dynamic retail team, delivering exceptional customer service and driving sales.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Other info: Diversity is valued; we encourage all candidates to apply, even if you don't meet every requirement.
- Why this job: Be a part of a vibrant team and make a real impact in a premium retail environment.
- Qualifications: Experience in supervising teams and a strong customer service background required.
The predicted salary is between 30000 - 40000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What's the role about? Join our dynamic Retail team as a Sales Manager at our store in Lakeside Shopping Centre. In this pivotal new role, you'll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you'll be doing
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team's KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we'll do for you
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
If you want to start your story at Reiss as our Sales Manager, don't miss out - apply now!
#WeAreReiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Sales Manager | Lakeside in Grays employer: REISS
Reiss is an exceptional employer that prioritises employee growth and development within a vibrant retail environment. Located in the bustling Lakeside Shopping Centre, our Sales Manager role offers a unique opportunity to lead a dedicated team while enjoying generous benefits such as a substantial employee discount, structured training programmes, and a supportive work culture that values diversity and inclusivity. Join us to be part of a luxury brand that not only aims for excellence in customer service but also invests in the well-being and success of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager | Lakeside in Grays
✨Tip Number 1
Get to know the company inside out! Research Reiss, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Think about how your previous experience aligns with the Sales Manager role. Be ready to share specific examples of how you've motivated teams and delivered exceptional customer service in the past.
✨Tip Number 3
Network like a pro! Connect with current or former Reiss employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Reiss family. So, hit that apply button and let’s get started!
We think you need these skills to ace Sales Manager | Lakeside in Grays
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for premium brands shine through! We want to see how your experience aligns with our commitment to quality and customer service. Share specific examples that highlight your passion for the luxury retail environment.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Sales Manager role. Use keywords from the job description to demonstrate that you understand what we're looking for. This shows us that you're not just sending a generic application but are genuinely interested in joining our team.
Highlight Team Leadership Skills:Since this role involves guiding and motivating a team, be sure to emphasise your leadership experience. Share stories about how you've inspired others or driven results in previous roles. We love seeing candidates who can lead by example!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values while you’re at it!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised a team in the past. Highlight specific instances where you motivated your team to exceed targets or improved customer service, as this aligns perfectly with the Sales Manager role.
✨Demonstrate Customer-Centric Thinking
Think about how you can provide a premium customer experience. Be ready to discuss strategies you've used to enhance customer satisfaction and how you would implement similar approaches at Reiss.
✨Be Ready for Fast-Paced Scenarios
Since the retail environment can be hectic, prepare to discuss how you handle pressure and adapt to changing priorities. Share examples that illustrate your organisational skills and decision-making abilities in a fast-paced setting.
