At a Glance
- Tasks: Deliver exceptional customer service and support sales goals in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy employee discounts, commission, wellness support, and career development opportunities.
- Other info: Flexible hours with a supportive work culture and growth potential.
- Why this job: Be part of a dynamic team and represent a brand that values quality and customer experience.
- Qualifications: Passion for luxury products and previous customer-facing experience preferred.
The predicted salary is between 12 - 15 € per hour.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? As part of our Retail team, you’ll be joining our store in Metrocentre as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Sales Associate | Metrocentre (12 Hours) in Gateshead employer: REISS
Reiss is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a vibrant work culture in the heart of Metrocentre. With generous benefits such as a seasonal business wear allowance, employee discounts, and career development opportunities, we empower our Sales Associates to deliver outstanding customer service while enjoying a supportive environment that values teamwork and individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate | Metrocentre (12 Hours) in Gateshead
✨Tip Number 1
Get to know Reiss inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate – you’re a brand ambassador who truly understands what they stand for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer interactions. Remember, they want to see how you can provide that premium experience they pride themselves on.
✨Tip Number 3
Be ready to showcase your teamwork abilities. Reiss values collaboration, so come prepared with examples of how you’ve worked well in a team before. It’s all about showing you can contribute to their success together!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Associate | Metrocentre (12 Hours) in Gateshead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for premium and luxury products shine through. We want to see that you genuinely care about the brand and what it represents.
Tailor Your Experience:Make sure to highlight any previous customer-facing experience you have. We love seeing how you've provided exceptional service in the past, so don’t hold back on those examples!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to communicate your skills and experiences effectively. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can demonstrate your ability to see things through the customer's eyes and adapt to their needs.
✨Dress to Impress
As a Sales Associate for a luxury brand, your appearance matters. Dress in a way that reflects the Reiss aesthetic while also being comfortable. This shows that you understand the brand's image and are ready to represent it.
✨Be a Team Player
During the interview, highlight your teamwork skills. Share instances where you collaborated effectively with others to achieve goals, as this role requires working closely with the retail team to meet sales targets.
