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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store targets.
- Company: Join Reiss, a leading luxury brand known for sustainability and quality.
- Benefits: Enjoy generous discounts, bonuses, health support, and career development opportunities.
- Why this job: Be part of a vibrant retail environment where your leadership makes a real impact.
- Qualifications: Previous retail management experience and a passion for premium products are essential.
- Other info: Flexible, fast-paced role with a focus on team success and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our Store in Hampstead on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence.
What you’ll be doing:
- Planning the long-term Store goals
- Managing the overall store operations and performance
- Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
- Managing stock levels and making key decisions about stock control to minimise loss
- Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
- Taking responsibility for recruitment and retaining talent
- Conducting regular performance reviews and probation reviews
What you’ll ideally bring to the role:
- You’ll have previous retail management experience in a similar size operation
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering exceptional customer service through your team
- Be highly visual and have excellent commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Fully funded health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
- Employee referral scheme
- Career development opportunities
Store Manager in England employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Reiss's history, values, and product lines. This will not only impress your interviewers but also help you connect with their vision of providing exceptional customer service.
✨Tip Number 2
Showcase your leadership skills! Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and create a positive store environment, as this is key for a Store Manager role.
✨Tip Number 3
Be ready to discuss your commercial acumen! Think about times when you've made decisions that positively impacted sales or stock management. This will demonstrate your capability to drive business performance at Reiss.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and luxury products shine through. We want to see how excited you are about the role and how you can bring that enthusiasm to our team.
Tailor Your Experience: Make sure to highlight your previous retail management experience and how it relates to the Store Manager role. We’re looking for specific examples of how you've increased business performance and delivered exceptional customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your achievements and skills. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product lines. Understanding their commitment to sustainability and luxury will help you connect your experience with their brand ethos during the conversation.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated your team in the past, handled challenges, and delivered exceptional customer service. Be ready to discuss your approach to recruitment and talent retention.
✨Demonstrate Commercial Acumen
Be prepared to talk about how you've previously managed stock levels and made decisions that positively impacted sales. Highlight any strategies you've implemented to increase business performance and how they could apply to Reiss.
✨Practice Situational Questions
Expect questions that assess your ability to handle pressure and fast-paced environments. Think of scenarios where you've had to adapt quickly or resolve conflicts within your team, and be ready to share those stories confidently.
