At a Glance
- Tasks: Deliver exceptional customer service and support sales goals in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, commission, wellness support, and career development opportunities.
- Why this job: Be part of a dynamic team that values customer experience and personal growth.
- Qualifications: Passion for luxury products and previous customer-facing experience required.
- Other info: Flexible hours with a supportive work culture and excellent career progression.
The predicted salary is between 24000 - 36000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What’s the role about? As part of our Retail team, you’ll be joining our store in Richmond, London as our Senior Sales Associate on a fixed term basis for 24 hours per week. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after two years service
- Employee referral scheme
- Career development opportunities
Senior Sales Associate in England employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate in England
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Reiss's products, values, and customer service ethos. This will help you connect with the team and show that you're genuinely interested in being a part of their journey.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers and team members, being able to express yourself clearly and confidently is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your flexibility! Retail can be unpredictable, so highlight your ability to adapt to changing priorities during interviews. Share examples from past experiences where you've successfully navigated challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Reiss family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Sales Associate in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for premium and luxury products shine through. We want to see that you genuinely care about the brand and the customer experience.
Tailor Your Experience: Make sure to highlight your previous customer-facing experience in a way that aligns with our values at Reiss. We’re looking for examples that demonstrate your ability to provide exceptional service and work as part of a team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to communicate your skills and experiences, making it easy for us to see why you’d be a great fit for the Senior Sales Associate role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Highlight how you went above and beyond to meet customer needs, as this aligns perfectly with what Reiss is looking for.
✨Demonstrate Team Spirit
Reiss values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share stories that illustrate your ability to work well in a fast-paced environment and adapt to changing priorities.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team dynamics or how Reiss measures success in customer service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.