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For Companies At a Glance
- Tasks: Deliver premium customer service and support stock management in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, commission, wellness support, and career development opportunities.
- Why this job: Be part of a dynamic team that values exceptional service and customer experience.
- Qualifications: Passion for luxury products and strong customer service skills are essential.
- Other info: Flexible roles available with excellent growth potential in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What opportunities exist within our teams? Register your interest here for Sales Manager, Sales Associate, or Stock Associate roles.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Supporting with stock take and deliveries as needed
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Strong attention to detail and high standards of delivery
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- As a permanent member of the team you will receive the following benefits:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Register Your Interest in Ellesmere Port employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest in Ellesmere Port
✨Tip Number 1
Get to know Reiss and its values! Before you step into any interview, make sure you understand what makes the brand tick. Dive into their sustainability efforts and customer service ethos. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since delivering a premium experience is key at Reiss, think of examples from your past roles where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you’re heading to an interview or even just registering your interest, make sure you reflect the Reiss style. Show off your understanding of their fashion sense and how you can embody the brand as a potential ambassador.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to be part of the Reiss family. Let’s get you in the door!
We think you need these skills to ace Register Your Interest in Ellesmere Port
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for premium and luxury products shine through. We want to see that you genuinely care about the brand and what we stand for!
Tailor Your Experience: Make sure to highlight any previous experience in customer-facing roles. We love seeing how you've delivered exceptional service in the past, so don’t hold back on those examples!
Be Clear and Concise: Keep your application clear and to the point. We appreciate good communication skills, so make sure your writing reflects that. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the roles you’re interested in. We can’t wait to hear from you!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you can demonstrate your ability to see things through the customer's eyes, as this is crucial for roles at Reiss.
✨Dress to Impress
Since Reiss is a luxury brand, make sure to dress smartly for your interview. Choose an outfit that reflects the brand's elegance and quality, showing that you understand their aesthetic and values.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewer about the team dynamics, customer experience strategies, or future growth plans. This shows your genuine interest in the role and the company.
