Communications and Engagement Executive - Retail Operations
Communications and Engagement Executive - Retail Operations

Communications and Engagement Executive - Retail Operations

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create engaging internal communications for our retail teams and drive employee engagement.
  • Company: Join Reiss, a leading fashion brand known for its commitment to quality and style.
  • Benefits: Enjoy competitive salary, up to 65% discount, exclusive sales, and enhanced parental leave.
  • Why this job: Be a voice for store teams and shape communication strategies in a dynamic retail environment.
  • Qualifications: Strong communicator with digital skills, storytelling ability, and a passion for retail.
  • Other info: Diversity is valued; we encourage all candidates to apply, even if they don't meet every requirement.

The predicted salary is between 28800 - 42000 £ per year.

As our Communications and Engagement Executive at Reiss, you'll be responsible for delivering clear, engaging, and effective internal communications that connect our global retail teams. With a focus on digital-first content, you'll work closely with stakeholders to plan and deliver communications that reflect the Reiss brand and values. From campaigns and change comms to regular updates and employee engagement, you'll ensure our store teams are informed, inspired, and aligned.

Who you are

  • A confident and engaging communicator with exceptional writing, storytelling, and content creation skills.
  • Passionate about retail and committed to being a strong voice for our store teams.
  • Digitally savvy, with experience using internal communication platforms and a strong eye for impactful visual content.
  • Highly organised, able to manage multiple priorities and work to tight deadlines.
  • A strategic thinker who understands how communication influences behaviour and drives engagement.
  • Skilled in building relationships across departments and influencing internal stakeholders at all levels.
  • Analytical and curious, you interpret engagement data to inform and shape more effective, insight-led communications.
  • Able to simplify complex information while maintaining an authentic, brand-aligned tone of voice.

What you'll be doing

  • Design and produce internal communication to drive engagement across our retail population.
  • Partner with stakeholders to deliver internal news, updates, change comms, campaigns, and events.
  • Evolve our communications approach by analysing platform engagement, testing new formats, and driving innovation.
  • Collaborate with creative and marketing teams to develop compelling digital storytelling and product education content.
  • Regularly visit store teams and host focus groups to ensure communication strategies reflect the needs of the internal customer.
  • Own and develop our weekly internal newsletter, using performance data to inform content direction.
  • Maintain internal comms platforms, ensuring a clear, consistent “single source of truth” for policies, procedures, and updates.
  • Support store engagement through creative communication around incentives and initiatives.
  • Assist with administrative and project support for the Retail Operations Manager and broader team.
  • Continuously look for opportunities to improve communication and training through smarter processes and solutions.

What we offer

  • Competitive salary and company bonus.
  • Up to 65% employee discount.
  • Access to exclusive sample sales.
  • Enhanced parental leave policies.
  • Electric Vehicle scheme via Octopus Energy.
  • Cycle to Work programme.
  • Season ticket travel loan.
  • Plus further workplace benefits.

If you want to start your story at Reiss as our Communication and Engagement Executive, don't miss out - apply now!

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won't apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.

Communications and Engagement Executive - Retail Operations employer: REISS

At Reiss, we pride ourselves on being an exceptional employer that values creativity and collaboration. As a Communications and Engagement Executive, you'll thrive in a dynamic retail environment where your voice matters, supported by a culture that champions diversity and innovation. With competitive salaries, generous employee discounts, and a commitment to professional growth, Reiss offers a rewarding workplace that empowers you to make a meaningful impact within our global retail teams.
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Contact Detail:

REISS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Communications and Engagement Executive - Retail Operations

Tip Number 1

Familiarise yourself with Reiss's brand values and communication style. Understanding their tone and approach will help you tailor your conversations and demonstrate that you're a good fit for their culture during interviews.

Tip Number 2

Network with current or former employees of Reiss, especially those in communications or retail operations. They can provide valuable insights into the company’s internal communication strategies and what they look for in a candidate.

Tip Number 3

Showcase your digital communication skills by creating a portfolio of your previous work. Include examples of internal communications, campaigns, or content you've developed that align with the role's requirements.

Tip Number 4

Prepare to discuss how you would analyse engagement data to improve communication strategies. Think of specific examples from your past experiences where you've used data to drive decisions and enhance engagement.

We think you need these skills to ace Communications and Engagement Executive - Retail Operations

Exceptional Writing Skills
Storytelling Ability
Content Creation
Digital Communication Proficiency
Visual Content Design
Stakeholder Engagement
Project Management
Analytical Skills
Data Interpretation
Relationship Building
Strategic Thinking
Organisational Skills
Ability to Simplify Complex Information
Creative Problem-Solving

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Communications and Engagement Executive position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your communication skills. Use specific examples from your past experiences to demonstrate how you can effectively engage and inform teams, reflecting the Reiss brand values.

Showcase Your Skills: In your CV, emphasise your writing, storytelling, and content creation abilities. Include any relevant experience with internal communication platforms and your analytical skills in interpreting engagement data.

Proofread and Edit: Before submitting your application, carefully proofread your documents to eliminate any spelling or grammatical errors. Ensure that your tone is professional yet engaging, aligning with the brand's voice.

How to prepare for a job interview at REISS

Showcase Your Communication Skills

As a Communications and Engagement Executive, your ability to communicate effectively is crucial. Prepare examples of how you've successfully engaged teams or delivered impactful messages in the past. Be ready to demonstrate your storytelling skills during the interview.

Understand the Brand Values

Familiarise yourself with Reiss's brand values and culture. During the interview, express how your personal values align with theirs and how you can contribute to maintaining and enhancing their brand voice through your communication strategies.

Be Digitally Savvy

Since the role focuses on digital-first content, be prepared to discuss your experience with various internal communication platforms. Highlight any innovative approaches you've taken in previous roles to engage audiences digitally.

Demonstrate Analytical Thinking

The job requires interpreting engagement data to inform communication strategies. Come equipped with examples of how you've used data to shape your communications in the past, and be ready to discuss how you would approach this at Reiss.

Communications and Engagement Executive - Retail Operations
REISS
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  • Communications and Engagement Executive - Retail Operations

    London
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-07-10

  • R

    REISS

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