At a Glance
- Tasks: Deliver premium customer service and support stock management in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy generous discounts, commission, career development, and wellbeing support.
- Other info: Diversity and inclusion are at the heart of our hiring process.
- Why this job: Be part of a dynamic team that values exceptional service and personal growth.
- Qualifications: Passion for luxury products and excellent communication skills are essential.
The predicted salary is between 20000 - 30000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What opportunities exist within our teams? Register your interest here for Sales Manager, Sales Associate, or Stock Associate roles.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Supporting with stock take and deliveries as needed
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Excellent customer service skills
- Strong attention to detail and high standards of delivery
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Be a team player
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Apply now to start your story at Reiss…
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Register Your Interest in City of London employer: REISS
Reiss is an exceptional employer located in Greater London, offering a dynamic work environment where creativity and collaboration thrive. Employees benefit from competitive salaries, generous discounts, and a culture that prioritises professional growth and development, making it an ideal place for those looking to make a meaningful impact in the fashion industry.
