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- Tasks: Lead a dynamic retail team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, bonuses, wellness support, and career development opportunities.
- Why this job: Be part of a vibrant team that values excellence and customer satisfaction.
- Qualifications: Previous retail management experience and a passion for premium products are essential.
- Other info: Flexible, fast-paced environment with great potential for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our store in Cannock Outlet, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.
What you’ll be doing:
- Supporting with overseeing the day-to-day running of the store
- Identifying opportunities to drive sales and maximize profitability
- Achieving with the aim to exceed targeted KPI’s
- Inspiring the team to deliver exceptional service through regular service and product training
- Implementing and maintaining effective and efficient operational processes, procedures and administration
- Supporting with recruitment and conducting performance/probation reviews
- Deputising in the absence of the Store Manager
What you’ll ideally bring to the role:
- You’ll have previous retail management experience at a similar level
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering excellent customer service through your team
- Be highly visual and have strong commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
- Employee referral scheme
- Career development opportunities
Assistant Store Manager | Cannock employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Cannock
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Reiss's history, values, and product lines. This will not only impress your interviewers but also help you connect with their vision of providing exceptional customer service.
✨Tip Number 2
Show off your people skills! As an Assistant Store Manager, you'll be leading a team. Share examples of how you've inspired and motivated your previous teams to achieve targets and deliver great service. We want to see your leadership in action!
✨Tip Number 3
Be ready to discuss sales strategies! Think about times when you've identified opportunities to drive sales or improve profitability. Bring those ideas to the table during your interview – it shows you're proactive and results-driven, just like Reiss.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics, training opportunities, and how success is measured at Reiss. It’s a great way to demonstrate your enthusiasm and commitment to being part of their team.
We think you need these skills to ace Assistant Store Manager | Cannock
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team at Reiss.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in retail management. We love seeing how your past roles have prepared you for this Assistant Store Manager position, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and achievements without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you research Reiss thoroughly. Understand their values, sustainability efforts, and what sets them apart in the luxury market. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve targets and deliver exceptional customer service. Be ready to discuss your management style and how you handle challenges.
✨Demonstrate Customer-Centric Thinking
Reiss places a strong emphasis on elevated customer service. Think of specific instances where you went above and beyond for a customer or improved the customer experience. Highlight your ability to identify opportunities to drive sales while maintaining a focus on customer satisfaction.
✨Prepare for Operational Questions
Expect questions about operational processes and how you would implement effective procedures in the store. Brush up on your knowledge of KPIs and be prepared to discuss how you've previously achieved or exceeded targets. Showing that you can balance operational excellence with customer service will set you apart.