Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, bonuses, and career development opportunities.
- Why this job: Be part of a vibrant team in a fast-paced retail environment with real impact.
- Qualifications: Previous retail management experience and a passion for premium products are ideal.
- Other info: Flexible working environment with a focus on wellbeing and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our store in Birmingham, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.
What you’ll be doing:
- Supporting with overseeing the day-to-day running of the store
- Identifying opportunities to drive sales and maximize profitability
- Achieving with the aim to exceed targeted KPI’s
- Inspiring the team to deliver exceptional service through regular service and product training
- Implementing and maintaining effective and efficient operational processes, procedures and administration
- Supporting with recruitment and conducting performance/probation reviews
- Deputising in the absence of the Store Manager
What you’ll ideally bring to the role:
- You’ll have previous retail management experience at a similar level
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering excellent customer service through your team
- Be highly visual and have strong commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
- Employee referral scheme
- Career development opportunities
Assistant Store Manager in Birmingham employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Birmingham
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Reiss's values, products, and customer service standards. This will help you stand out in interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 3
Prepare for your interview by practising common questions related to retail management and customer service. Think about specific examples from your past experience that demonstrate your skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Reiss family.
We think you need these skills to ace Assistant Store Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for premium and luxury products shine through. We want to see that you genuinely care about delivering exceptional customer service and have a keen interest in the retail world.
Tailor Your Experience: Make sure to highlight your previous retail management experience and how it relates to the Assistant Store Manager role. We’re looking for specific examples of how you've driven sales and improved team performance in your past positions.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and achievements. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Reiss family.
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product offerings. Understanding their commitment to sustainability and luxury will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to exceed targets and deliver exceptional customer service.
✨Prepare for Scenario Questions
Expect questions about handling difficult customers or managing store operations under pressure. Think of specific situations where you demonstrated problem-solving skills and how you maintained high standards in challenging circumstances.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to training and development or how they measure success in the store. This shows you're serious about contributing to their goals.
