At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, bonuses, wellness support, and career development opportunities.
- Other info: Flexible, fast-paced environment with great potential for personal growth.
- Why this job: Be part of a vibrant team that values excellence and customer satisfaction.
- Qualifications: Previous retail management experience and a passion for premium products are essential.
The predicted salary is between 30000 - 40000 € per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our store in Kingston, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.
What you’ll be doing:
- Supporting with overseeing the day-to-day running of the store
- Identifying opportunities to drive sales and maximize profitability
- Achieving with the aim to exceed targeted KPI’s
- Inspiring the team to deliver exceptional service through regular service and product training
- Implementing and maintain effective and efficient operational processes, procedures and administration
- Supporting with recruitment and conducting performance/probation reviews
- Deputise in the absence of the Store Manager
What you’ll ideally bring to the role:
- You’ll have previous retail management experience at a similar level
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering excellent customer service through your team
- Be highly visual and have strong commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
- Employee referral scheme
- Career development opportunities
Assistant Store Manager | Kingston employer: REISS
Reiss is an exceptional employer that prioritises sustainability, quality, and elegance in its designs, making it a leader in the luxury retail sector. Located in Kingston, our store offers a vibrant work environment where you can thrive as an Assistant Store Manager, with ample opportunities for career development, generous employee benefits, and a strong focus on team collaboration to exceed customer expectations. Join us to be part of a company that values your contributions and supports your growth while delivering outstanding service to our clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager | Kingston
✨Tip Number 1
Get to know the brand inside out! Research Reiss and its values, especially their focus on sustainability and customer service. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll need to inspire your team and provide exceptional service. Think of examples from your past experiences where you've successfully led a team or resolved customer issues.
✨Tip Number 3
Be ready to discuss how you can drive sales and improve performance. Prepare some ideas on how you would identify opportunities in the store and share them during your interview. This shows initiative and a proactive mindset!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable with online processes, which is key in today’s retail environment.
We think you need these skills to ace Assistant Store Manager | Kingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for premium and luxury products shine through. We want to see how your enthusiasm aligns with our brand values and commitment to exceptional customer service.
Tailor Your Experience:Make sure to highlight your previous retail management experience and any achievements that demonstrate your ability to drive sales and exceed targets. We love seeing how you've made a difference in your past roles!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Assistant Store Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Reiss.
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you research Reiss thoroughly. Understand their values, sustainability efforts, and what sets them apart in the luxury market. This knowledge will help you demonstrate your genuine interest in the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them to achieve targets and deliver exceptional customer service. Be ready to discuss your approach to training and performance reviews.
✨Demonstrate Customer-Centric Thinking
Reiss places a strong emphasis on elevated customer service. Think of specific instances where you've gone above and beyond for customers. Be prepared to share these stories during your interview to illustrate your commitment to providing an outstanding shopping experience.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle pressure. Practice responses to potential challenges you might encounter in the role, such as managing a busy store or resolving a customer complaint, to show you're ready for the fast-paced retail environment.
