At a Glance
- Tasks: Deliver exceptional customer service and support sales goals in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, commission, career development, and wellness support.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a dynamic team and represent a brand that values quality and style.
- Qualifications: Passion for luxury products and excellent communication skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? As part of our Retail team, you’ll be joining our store in Bicester Outlet as our Sales Associate, on a permanent basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What You’ll Be Doing
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What You’ll Ideally Bring To The Role
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What We’ll Do For You
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
Sales Associate | Bicester Village (40 Hours) employer: Reiss Orlando
Reiss Orlando is an excellent employer, offering a vibrant work culture that values exceptional customer service and a passion for luxury products. Located in Rising Bridge, employees benefit from a supportive environment with opportunities for career development and an attractive employee discount, making it a rewarding place to grow professionally while engaging with high-end clientele.
