At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a vibrant retail environment where your leadership can shine.
- Qualifications: Experience in supervising teams and a passion for premium customer service.
The predicted salary is between 30000 - 40000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
What’s the role about? Join our dynamic Retail team as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are:
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing:
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team’s KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in-depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we’ll do for you:
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
If you want to start your story at Reiss as our Sales Manager, don’t miss out - apply now!
#WeAreReiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Sales Manager | Manchester Trafford Centre employer: Reiss Limited
Reiss is an exceptional employer that champions a culture of growth, inclusivity, and excellence. With a strong commitment to employee development through structured training programmes and generous benefits like a substantial employee discount and a contributory pension scheme, we ensure our team members thrive in a supportive environment. Located in the vibrant Manchester Trafford Centre, our Sales Manager role offers the opportunity to lead a passionate team while delivering a premium customer experience in a fast-paced retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager | Manchester Trafford Centre
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Reiss's history, values, and product range. This will not only impress your interviewers but also help you connect with their vision.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled challenges in a retail environment. Be ready to share these stories during your chat with the management team.
✨Tip Number 3
Practice your customer service approach! Reiss is all about delivering a premium experience, so be prepared to discuss how you would go above and beyond for customers. Role-play scenarios can really help here.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Reiss family. Let’s get you that Sales Manager role!
We think you need these skills to ace Sales Manager | Manchester Trafford Centre
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for premium brands shine through. We want to see how you connect with our values and how you can bring that passion to the Sales Manager role.
Highlight Your Team Leadership Skills:Make sure to showcase your experience in supervising and motivating teams. We’re looking for someone who can inspire others, so share examples of how you've successfully guided a team in the past.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Sales Manager role at Reiss. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Reiss!
How to prepare for a job interview at Reiss Limited
✨Know Your Brand Inside Out
Before your interview, make sure you have a solid understanding of Reiss as a brand. Familiarise yourself with their latest collections, sustainability initiatives, and what sets them apart in the luxury market. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll be expected to inspire and guide your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your ability to motivate others and adapt to changing priorities, as these are key traits for the role.
✨Demonstrate Exceptional Customer Service
Reiss prides itself on delivering a premium customer experience. Be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where your actions led to positive outcomes, and be prepared to explain how you would apply that same dedication at Reiss.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions about the team dynamics, store goals, and how success is measured. This shows your interest in the role and helps you gauge if Reiss is the right fit for you. Plus, it gives you a chance to demonstrate your organisational skills!
