At a Glance
- Tasks: Lead a dynamic retail team, delivering exceptional customer service and driving sales.
- Company: Join Reiss, a leading luxury brand known for sustainability and timeless elegance.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be a role model in a fast-paced environment and inspire your team to excel.
- Qualifications: Experience in supervising teams and a strong background in customer service.
The predicted salary is between 30000 - 40000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
What’s the role about? Join our dynamic Retail team as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are:
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing:
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team’s KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we’ll do for you:
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
If you want to start your story at Reiss as our Sales Manager, don’t miss out - apply now!
#WeAreReiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Senior Sales Associate/Sales Manager| Regent Street employer: Reiss Limited
Reiss is an exceptional employer that champions a culture of sustainability, quality, and elegance, making it a leading luxury brand on Regent Street. With a strong focus on employee development, generous benefits including up to 75% discount, structured training programmes, and a supportive work environment, Reiss empowers its team members to thrive in their roles while delivering outstanding customer experiences. Join us to be part of a dynamic retail team where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Associate/Sales Manager| Regent Street
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Reiss's values, products, and customer service approach. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've led a team or delivered exceptional customer service. This will showcase your skills and fit for the Sales Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Reiss family!
We think you need these skills to ace Senior Sales Associate/Sales Manager| Regent Street
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for premium brands shine through. We want to see how you connect with the luxury retail environment and how you can bring that passion to Reiss.
Highlight Your Team Leadership Skills:Make sure to emphasise any experience you have in supervising or coaching teams. We’re looking for someone who can inspire others, so share examples of how you've motivated your team in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Sales Manager role at Reiss. It shows us you’re genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Reiss!
How to prepare for a job interview at Reiss Limited
✨Know Your Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding the brand's commitment to sustainability and luxury will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others. Highlight any specific achievements that showcase your leadership style.
✨Prepare for Customer Scenarios
Expect questions about delivering exceptional customer service. Think of scenarios where you've gone above and beyond for customers, especially in a premium environment. This will show your understanding of the luxury retail experience and your commitment to exceeding expectations.
✨Demonstrate Flexibility and Adaptability
Retail can be unpredictable, so be ready to discuss how you've adapted to changing priorities in previous roles. Share specific instances where you've thrived under pressure, showcasing your organisational skills and decision-making abilities.
