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- Tasks: Join our team as a Senior Sales Associate, delivering exceptional customer service and supporting sales goals.
- Company: Reiss is a leading luxury brand known for sustainability, quality, and timeless elegance.
- Benefits: Enjoy a generous employee discount, seasonal wear allowance, and wellness support.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a brand with a strong reputation.
- Qualifications: Passion for luxury products and previous customer-facing experience are essential.
- Other info: We value diversity and encourage all candidates to apply, even if you don’t meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? As part of our Retail team, you’ll be joining our store in Bluewater, Kent as our Senior Sales Associate (Key Holder), on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Senior Sales Associate (Keyholder) 40 Hours employer: Reiss Limited
Contact Detail:
Reiss Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate (Keyholder) 40 Hours
✨Tip Number 1
Familiarise yourself with Reiss' brand values and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've gone above and beyond for customers, as this aligns with Reiss' focus on exceptional service.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by discussing any relevant experiences. Share how you managed multiple tasks while maintaining high standards, which is crucial for a Senior Sales Associate role.
✨Tip Number 4
Show your enthusiasm for the role by engaging with Reiss on social media or visiting their store before your application. This will give you insights into their customer experience and allow you to speak authentically about the brand.
We think you need these skills to ace Senior Sales Associate (Keyholder) 40 Hours
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Reiss as a brand. Familiarise yourself with their values, product range, and customer service philosophy. This will help you tailor your application to reflect your alignment with their mission.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service, especially in premium or luxury environments. Use specific examples to demonstrate how you've provided exceptional customer service in the past.
Showcase Your Skills: Make sure to highlight your communication, organisational, and decision-making skills in your application. Provide examples of how you've successfully worked in a team and adapted to changing priorities in a fast-paced environment.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for the brand and the role. Mention why you want to work at Reiss and how you can contribute to their goals. Be sure to convey your enthusiasm for providing a premium customer experience.
How to prepare for a job interview at Reiss Limited
✨Showcase Your Customer Service Skills
As a Senior Sales Associate, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to understand customer needs and provide tailored solutions.
✨Demonstrate Brand Knowledge
Familiarise yourself with Reiss's brand values, product range, and sustainability efforts. During the interview, express your passion for luxury products and how you can embody the Reiss brand as an ambassador.
✨Emphasise Teamwork and Flexibility
Reiss values collaboration and adaptability. Be ready to discuss experiences where you've worked effectively in a team and adapted to changing priorities in a fast-paced environment.
✨Prepare Questions for Your Interviewers
Engage your interviewers by preparing thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Reiss is the right fit for you.
