At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join a premium retail brand with a focus on teamwork and growth.
- Benefits: Enjoy up to 75% employee discount, bonuses, and structured training.
- Other info: Diverse workplace with a commitment to equality and personal development.
- Why this job: Be a role model in a fast-paced environment and inspire your team.
- Qualifications: Experience in supervising teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Join our dynamic Retail team as a Sales Manager, reporting to the Assistant Store Manager and Store Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
- Previous experience supervising a team
- Strong background in a customer‑facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast‑paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision‑making skills
- Excels under pressure
What you’ll be doing
- Deliver a premium, genuine and tailored customer service experience that exceeds customers’ expectations
- Act as a role model; inspire and guide the team with dedication, integrity and genuine warmth
- Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
- Work with the store leadership team to ensure clarity of the business plan is cascaded throughout the team
- Provide an in‑depth knowledge of our brand and products to customers and team members
- Actively engage and undertake duties that support store operations
- Deliver team briefs and contribute to team meetings
- Support store management in assisting with team development
What we’ll do for you
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Sales Manager | Reading employer: Reiss Limited
Join our vibrant Retail team in Reading as a Sales Manager, where you'll thrive in a supportive and inclusive work culture that values diversity and personal growth. With exceptional benefits such as a generous employee discount, structured training programmes, and a commitment to your development, we empower you to inspire your team and deliver outstanding customer experiences in a fast-paced environment. Here, your contributions are recognised and rewarded, making it an excellent place for those seeking meaningful and fulfilling employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager | Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work in premium or luxury environments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common sales manager scenarios. Think about how you’d motivate a team or handle customer complaints. We want you to shine and show off your excellent communication skills!
✨Tip Number 3
Show your passion for the brand! Research the company’s products and values so you can demonstrate your genuine interest during interviews. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Manager | Reading
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for the retail world shine through! We want to see how your previous experiences have shaped your love for customer service and team leadership.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this Sales Manager role. Highlight your supervisory experience and any achievements in a customer-facing environment that align with what we’re looking for.
Be Authentic:We value genuine personalities! Don’t be afraid to let your true self come through in your application. Share your unique experiences and how they’ve prepared you to inspire and guide a team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Reiss Limited
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of the brand and its products. This will not only help you answer questions confidently but also show your genuine interest in the role. Brush up on the latest collections and any unique selling points that set the brand apart.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll be expected to inspire and guide your team. Prepare examples from your past experiences where you've successfully led a team or motivated others to achieve targets. Highlight your coaching abilities and how you adapt your leadership style to different situations.
✨Demonstrate Customer-Centricity
This role is all about delivering exceptional customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where your actions led to positive outcomes, and be prepared to share these stories during the interview.
✨Stay Calm Under Pressure
Retail can be fast-paced and challenging. Prepare to discuss how you handle stressful situations and maintain composure. Share strategies you use to prioritise tasks and keep your team focused, especially during busy periods. This will show that you're ready for the demands of the role.
