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- Tasks: Deliver exceptional customer service and support sales goals in a vibrant retail environment.
- Company: Join a luxury brand at Selfridges, known for its premium products and inclusive culture.
- Benefits: Enjoy generous discounts, commission, well-being support, and career development opportunities.
- Other info: Flexible hours and a dynamic team atmosphere await you!
- Why this job: Be a brand ambassador and make a real impact while working with luxury products.
- Qualifications: Passion for luxury goods and excellent customer service skills are essential.
The predicted salary is between 12 - 15 £ per hour.
As part of our Retail team, you’ll be joining our concession in Selfridges, London as our Sales Associate, on a permanent, full‑time basis, ideally covering our late shifts. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
Responsibilities
- Delivering a premium and tailored customer service experience
- Providing in‑depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
Qualifications
- A passion for premium or luxury product
- Previous experience in a customer‑facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast‑paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision‑making skills
- Be a team player
- Good written and verbal communication skills
Benefits
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Well‑being and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
Sales Manager - Part Time employer: Reiss Limited
Contact Detail:
Reiss Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Part Time
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Reiss's history, values, and product range. This way, you can show off your passion for premium products and impress the hiring team with your knowledge.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to see things through the customer's eyes is key, so role-play with a friend or family member to sharpen those skills.
✨Tip Number 3
Show your flexibility! Retail can be unpredictable, so be ready to discuss how you've adapted to changing priorities in past roles. Share specific examples that highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Manager - Part Time
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for premium or luxury products right from the start. Share any relevant experiences that highlight your love for customer service and how you connect with customers.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to know how you can deliver that exceptional customer service we value!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Reiss Limited
✨Know Your Brand Inside Out
Before the interview, make sure you research the brand thoroughly. Understand its history, values, and product range. This will not only help you answer questions confidently but also show your passion for the premium products they offer.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on providing a tailored experience.
✨Demonstrate Flexibility and Adaptability
Retail can be unpredictable, so be ready to discuss how you've handled changing priorities in the past. Share stories that highlight your ability to stay calm under pressure and adapt quickly to new situations, which is crucial for a fast-paced environment.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with expressing your ideas and experiences effectively.