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- Tasks: Lead a dynamic retail team to deliver exceptional customer service and drive sales.
- Company: Reiss is a leading luxury brand known for sustainability, quality, and timeless elegance.
- Benefits: Enjoy up to 75% employee discount, structured training, and a generous holiday allowance.
- Why this job: Join a vibrant team culture focused on growth, customer satisfaction, and personal development.
- Qualifications: Experience in supervising teams and a strong background in customer-facing roles required.
- Other info: Diversity and inclusion are core values; all candidates are encouraged to apply.
The predicted salary is between 28800 - 42000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
What’s the role about? Join our dynamic Retail team as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are:
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing:
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team’s KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in-depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we’ll do for you:
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes: Retail Trust and Life Works
- 25 days of holiday
- And many more
If you want to start your story at Reiss as our Sales Manager, don’t miss out - apply now!
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won’t apply for a role unless they feel they don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Sales Manager employer: Reiss Limited
Contact Detail:
Reiss Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Familiarise yourself with Reiss's brand values and product offerings. Understanding their commitment to sustainability and quality will help you connect with the company's ethos during your interactions.
✨Tip Number 2
Prepare to showcase your leadership skills by thinking of examples where you've successfully motivated a team in a retail environment. Highlighting your ability to inspire others will resonate well with the hiring managers.
✨Tip Number 3
Demonstrate your customer service expertise by sharing specific instances where you've gone above and beyond for customers. This will illustrate your alignment with Reiss's goal of delivering exceptional service.
✨Tip Number 4
Be ready to discuss how you handle fast-paced environments and adapt to changing priorities. Providing concrete examples will show that you can thrive under pressure, which is crucial for a Sales Manager role.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Reiss is looking for in a Sales Manager. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to meet targets and inspire a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention how your previous experiences align with the role and how you can contribute to their success.
Showcase Your Soft Skills: In your application, emphasise your communication, organisational, and decision-making skills. Provide examples of how you've excelled under pressure and adapted to changing priorities in past roles.
How to prepare for a job interview at Reiss Limited
✨Showcase Your Customer Service Skills
As a Sales Manager, delivering exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles, especially in premium or luxury environments.
✨Demonstrate Leadership Qualities
Highlight your experience in supervising and motivating teams. Be ready to discuss how you inspire others and drive performance, as this role requires guiding your team to meet targets.
✨Understand the Brand
Familiarise yourself with Reiss's values, products, and market position. Showing that you understand their commitment to sustainability and quality will demonstrate your genuine interest in the brand.
✨Prepare for Fast-Paced Scenarios
Retail can be hectic, so think of examples where you've thrived under pressure. Discuss how you adapt to changing priorities and maintain organisation in a busy environment.
