At a Glance
- Tasks: Deliver exceptional customer service and support sales goals in a fast-paced retail environment.
- Company: Join Reiss, a modern fashion house known for its timeless elegance and luxury collections.
- Benefits: Enjoy up to 75% employee discount, seasonal wear allowance, and career development opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a dynamic team that values creativity, curiosity, and exceptional craftsmanship.
- Qualifications: Passion for luxury products and excellent communication skills are essential.
The predicted salary is between 20250 - 24750 £ per year.
Why choose Reiss?
Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends.
Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.
We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers.
For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.
We nurture a culture of curiosity, creativity and authenticity.
The shared behaviours that bind us together are more than words.
They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.
What’s the role about?
As part of our Retail team, you’ll be joining our store in Heathrow T5 as a Sales Associate, on a permanent, full-time basis.
You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
Who you are
- Has a passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
- What you’ll be doing
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What we offer
- Seasonal business wear allowance.
- Generous employee discount up to 75% off.
- Rewarding commission structure.
- Workplace pension contributions.
- Health & wellbeing services.
- Medicash health support plan.
- Fitness discounts & cycle to work programme.
- Enhanced parental pay & family friendly policies.
- 23 days annual leave, increasing to 25 days after 2 years’ service.
- Employee referral scheme.
- Career development opportunities.
- #We Are Reiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief.
Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us.
Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
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Sales Associate (Full time) | Heathrow T5 employer: Reiss Limited
Reiss is an exceptional employer that fosters a culture of curiosity, creativity, and authenticity, making it an inspiring place to work in Central London. With a commitment to employee growth, generous benefits including up to 75% discount, health support plans, and career development opportunities, Reiss ensures that its team members thrive both personally and professionally while delivering premium customer service in a dynamic retail environment.
