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- Tasks: Join our team as a Sales Associate, delivering premium customer service and supporting sales goals.
- Company: Reiss is a leading luxury brand known for sustainability, quality, and timeless elegance.
- Benefits: Enjoy employee discounts, seasonal wear allowance, wellness support, and career development opportunities.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a brand with a strong reputation.
- Qualifications: Passion for luxury products, customer service experience, and excellent communication skills are essential.
- Other info: We value diversity and encourage all candidates to apply, even if they don't meet every requirement.
The predicted salary is between 21600 - 36000 £ per year.
Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
As part of our Retail team, you’ll be joining our store in Bluewater, Kent as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Apply now to start your story at Reiss…
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
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Sales Associate 40hrs full time employer: Reiss Limited
Contact Detail:
Reiss Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate 40hrs full time
✨Tip Number 1
Familiarise yourself with Reiss as a brand. Understand their values, product range, and what sets them apart in the luxury market. This knowledge will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Focus on providing tailored experiences and handling different customer personalities, as this will be crucial in your role as a Sales Associate.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated effectively with others. Highlight how you contributed to achieving common goals, as teamwork is essential in a retail environment like Reiss.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the company culture and growth opportunities. This shows that you're not only interested in the position but also in being a part of the Reiss community.
We think you need these skills to ace Sales Associate 40hrs full time
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Reiss as a brand. Familiarise yourself with their values, product range, and customer service philosophy. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer-facing roles, especially in premium or luxury retail. Use specific examples to showcase your excellent customer service skills and ability to adapt to changing priorities.
Showcase Communication Skills: Since effective communication is key for this role, make sure to highlight your written and verbal communication skills in your application. Consider including examples of how you've successfully communicated with customers or team members in past roles.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Sales Associate position at Reiss. Mention your passion for luxury products and your ability to work in a fast-paced environment, aligning your skills with what they are looking for.
How to prepare for a job interview at Reiss Limited
✨Show Your Passion for Luxury Products
Make sure to express your enthusiasm for premium and luxury products during the interview. Share any personal experiences or stories that highlight your appreciation for quality and design, as this aligns with Reiss's brand values.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Be ready to discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for a Sales Associate at Reiss.
✨Understand the Brand and Its Values
Research Reiss thoroughly before your interview. Familiarise yourself with their product range, sustainability efforts, and overall brand ethos. This knowledge will help you communicate effectively and show that you're genuinely interested in being part of their team.
✨Exhibit Teamwork and Flexibility
Be prepared to discuss your ability to work collaboratively in a fast-paced environment. Share examples of how you've adapted to changing priorities and supported your team in achieving goals, as teamwork is essential in the retail setting at Reiss.
