At a Glance
- Tasks: Deliver premium customer service and support stock management in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy employee discounts, commission, career development, and generous leave.
- Other info: Diverse and inclusive workplace with opportunities for everyone.
- Why this job: Be part of a dynamic team that values exceptional service and personal growth.
- Qualifications: Passion for luxury products and strong customer service skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Supporting with stock take and deliveries as needed
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Strong attention to detail and high standards of delivery
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Sales Associate Part Time (4-8 hours Weekend) | Newcastle in Newcastle upon Tyne employer: Reiss Limited
Reiss is an exceptional employer that prioritises employee wellbeing and development, offering a range of benefits including a generous employee discount, seasonal business wear allowance, and career growth opportunities. Our Newcastle store fosters a collaborative and inclusive work culture, where team members are empowered to deliver outstanding customer service while enjoying a supportive environment that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate Part Time (4-8 hours Weekend) | Newcastle in Newcastle upon Tyne
✨Tip Number 1
Get to know Reiss and its products inside out! Familiarise yourself with their brand values and the luxury items they offer. This way, when you chat with the team or customers, you’ll sound like a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you can provide that premium experience Reiss is known for. Role-play scenarios with friends or family to get comfortable with handling different customer interactions.
✨Tip Number 3
Be ready to showcase your flexibility! Retail can be unpredictable, so think of examples from your past where you adapted to changes quickly. This will show you’re the perfect fit for a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Associate Part Time (4-8 hours Weekend) | Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for premium or luxury products right from the start. Share any relevant experiences that highlight your love for quality and customer service in your application.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to know how you can deliver that elevated customer service and be a true Reiss Brand Ambassador.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to showcase your communication skills, as we value excellent written communication just as much as verbal.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Reiss Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you’ve gone above and beyond to meet customer needs, as this aligns perfectly with Reiss's focus on providing a premium experience.
✨Demonstrate Team Spirit
Reiss values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of your interview, have a few insightful questions prepared. Inquire about the company culture, opportunities for career development, or how they maintain their high standards. This shows your genuine interest in the role and the brand.
