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- Tasks: Deliver premium customer service and support stock management in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy generous discounts, commission, wellness support, and career development opportunities.
- Why this job: Be part of a dynamic team that values exceptional service and personal growth.
- Qualifications: Passion for luxury products and strong customer service skills are essential.
- Other info: Diverse and inclusive workplace with a focus on respect and equality.
The predicted salary is between 28800 - 42000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Supporting with stock take and deliveries as needed
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Strong attention to detail and high standards of delivery
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Sales Associate Full Time (40 Hours) in Newcastle upon Tyne employer: Reiss Limited
Contact Detail:
Reiss Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Full Time (40 Hours) in Newcastle upon Tyne
✨Tip Number 1
Get to know Reiss inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate – you’re a passionate brand ambassador ready to elevate their customer experience.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or in front of the mirror. You want to come across as confident and personable, just like the exceptional service Reiss aims to provide. Remember, it’s all about connecting with customers!
✨Tip Number 3
Be ready to showcase your flexibility! Retail can be unpredictable, so think of examples where you’ve adapted to changing situations. This will demonstrate your ability to thrive in a fast-paced environment, which is key for a Sales Associate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get your journey at Reiss started!
We think you need these skills to ace Sales Associate Full Time (40 Hours) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: Let your love for premium and luxury products shine through in your application. We want to see that you genuinely care about the brand and what it stands for, so share any relevant experiences or interests that highlight this passion.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Sales Associate role. We’re looking for candidates who can see things from the customer’s perspective, so emphasise your customer service experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on showcasing your strengths and how they relate to the role at Reiss.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Reiss team!
How to prepare for a job interview at Reiss Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you can demonstrate your ability to see things through the customer's eyes, as this is crucial for a Sales Associate role.
✨Dress to Impress
As a luxury brand, Reiss values presentation. Make sure to dress smartly for your interview, reflecting the brand's style. This shows that you understand the importance of visual standards in retail.
✨Be Ready to Adapt
Retail can be fast-paced and unpredictable. Be prepared to discuss how you've successfully adapted to changing priorities in previous roles. Highlight your flexibility and teamwork skills, as these are key to thriving at Reiss.