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- Tasks: Lead the store team to deliver exceptional customer service and achieve sales targets.
- Company: Reiss is a leading luxury brand known for sustainability, quality, and timeless elegance.
- Benefits: Enjoy generous discounts, bonuses, wellness support, and career development opportunities.
- Why this job: Join a dynamic team in a fast-paced environment and make a real impact on customer experience.
- Qualifications: Previous retail management experience and a passion for premium products are essential.
- Other info: Full-time role based in Cambridge with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our store in Cambridge, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.
What you’ll be doing:
- Supporting with overseeing the day-to-day running of the store
- Identifying opportunities to drive sales and maximize profitability
- Achieving with the aim to exceed targeted KPI’s
- Inspiring the team to deliver exceptional service through regular service and product training
- Implementing and maintaining effective and efficient operational processes, procedures and administration
- Supporting with recruitment and conducting performance/probation reviews
- Deputising in the absence of the Store Manager
What you’ll ideally bring to the role:
- You’ll have previous retail management experience at a similar level
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering excellent customer service through your team
- Be highly visual and have strong commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
- Employee referral scheme
- Career development opportunities
Apply now to start your story at Reiss…
Assistant Store Manager | Cambridge employer: Reiss Limited
Contact Detail:
Reiss Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Cambridge
✨Tip Number 1
Familiarise yourself with Reiss's brand values and product offerings. Understanding their commitment to sustainability and luxury will help you align your responses during interviews, showcasing your passion for the brand.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to drive sales and enhance customer service. Be ready to discuss specific strategies you've implemented that led to measurable improvements.
✨Tip Number 3
Showcase your leadership skills by discussing how you've inspired and developed your team in past roles. Highlight any training initiatives you've led that resulted in improved performance or customer satisfaction.
✨Tip Number 4
Research the Cambridge store's performance and local market trends. Being knowledgeable about the specific challenges and opportunities in that area will demonstrate your proactive approach and readiness to contribute to the team's success.
We think you need these skills to ace Assistant Store Manager | Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in premium or luxury environments. Use specific examples to demonstrate your track record of increasing business performance and delivering excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and the role. Mention how your skills align with the responsibilities outlined in the job description, such as inspiring a team and driving sales.
Showcase Your People Management Skills: In your application, emphasise your ability to manage and motivate a team. Provide examples of how you've successfully conducted performance reviews or training sessions in previous roles.
Highlight Your Communication Skills: Since good written and verbal communication is essential for this role, ensure your application is well-structured and free of errors. Consider including examples of how you've effectively communicated with customers and team members in past positions.
How to prepare for a job interview at Reiss Limited
✨Show Your Passion for Premium Products
Make sure to express your enthusiasm for luxury and premium products during the interview. Share any relevant experiences that highlight your appreciation for quality and how it translates into exceptional customer service.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need to inspire your team. Prepare examples of how you've successfully managed a team in the past, focusing on how you motivated them to achieve targets and deliver excellent service.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you've previously exceeded targets and what strategies you employed to drive sales and profitability.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of specific scenarios where you had to manage customer complaints or operational challenges, and explain how you handled them effectively.
