Lead Service Desk & Access Management Analyst

Lead Service Desk & Access Management Analyst

Full-Time On-site
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Reinsurance Group Of America, Incorporated (RGA) in Greater London seeks an experienced IT Service Desk professional to manage daily operations, optimize Enterprise Access Management, and ensure high-quality user support across regional teams.

You will oversee ticket workflows, improve processes, mentor staff, and coordinate on-call coverage, with a focus on customer service. Strong communication and problem-solving skills are essential to keep services resilient and compliant with standards.

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Lead Service Desk & Access Management Analyst employer: Reinsurance Group of America, Incorporated

The Reinsurance Group of America offers a dynamic and supportive work environment for actuarial professionals, fostering innovation in mortality modeling. With a strong emphasis on employee development, you will have access to extensive training and growth opportunities while collaborating with a global team of experts. Located in the UK, our culture promotes knowledge sharing and automation, making it an ideal place for those seeking meaningful and rewarding careers in the actuarial field.

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Contact Details:

Reinsurance Group of America, Incorporated Recruitment Team