At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for associates.
- Company: Join a leading reinsurance group with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Dynamic role with opportunities for travel and career advancement.
- Why this job: Be the tech hero who solves problems and supports your team.
- Qualifications: 2+ years in tech support and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The IT Support Analyst role at Reinsurance Group of America, Incorporated provides first and second-tier support for regional IT incidents and requests from associates via phone, email, and remote connections to resolve routine problems in hardware, software, and peripherals.
They will troubleshoot daily issues, install software, support desktops and printers, and maintain documentation; a 2+ year background in technology/desktop support and strong communication are required.
Contact Details:
Reinsurance Group of America, Incorporated Recruitment Team
We think you need these skills to ace Global IT Support Analyst - Troubleshooter & Tech Guru
First and Second-Tier Support
Troubleshooting
Hardware Support
Software Installation
Desktop Support
Printer Support
Documentation Maintenance
