At a Glance
- Tasks: Build strong relationships with key customers and drive strategic outcomes in the construction sector.
- Company: Leading construction software provider experiencing rapid growth.
- Benefits: Competitive salary, up to 20% bonus, and excellent career progression opportunities.
- Other info: Opportunity to be a trusted advisor in a dynamic and impactful role.
- Why this job: Join a high-growth company and work with influential construction organisations.
- Qualifications: 7+ years in construction, digital construction experience, and ability to influence senior stakeholders.
The predicted salary is between 70000 - 80000 £ per year.
We are partnering with a leading construction software provider experiencing significant growth through both organic expansion and strategic acquisitions. They are now looking to hire an Enterprise Customer Success Manager to build and strengthen relationships with key customers including Tier 1 contractors and property/residential developers.
This is not a typical customer success role dealing with churn/retention, implementation or onboarding. In this role you'll engage with senior stakeholders and executive leadership teams helping customers maximise value from their technology investment while supporting digital transformation and compliance initiatives.
Ideally, candidates will have worked for a Tier 1 contractor, consultancy, developer or housing association in a digital construction/delivery or information management capacity with a strong understanding and experience of the Golden Thread and Building Safety Act. You must have the ability to act as a trusted advisor and drive strategic customer outcomes as opposed to have just dealt at a project or operational level.
This is a great opportunity to join a market‑leading construction software vendor in high‑growth phase where you can work with some of the UK's most influential construction organisations. Excellent salary, bonus and career progression opportunities on offer.
- Proven track record working on strategic projects/implementing new systems
- Digital construction and BIM experience
- Knowledge and understanding of The Golden Thread and Building Safety Act
- Ability to influence senior stakeholders at a strategic level
- Minimum of 7+ years construction industry experience
Beneficial:
- Active member of associated networking groups
- Experience working for another software vendor
Enterprise Success Manager - Construction SAAS in London) employer: Reimin Reid
Join a leading construction software provider in London, where you will thrive in a dynamic work culture that prioritises innovation and collaboration. With competitive salaries, performance bonuses, and ample opportunities for professional growth, this role offers the chance to engage with top-tier clients while contributing to meaningful digital transformation initiatives in the construction industry. Experience a supportive environment that values your expertise and empowers you to drive strategic outcomes for influential organisations.