Customer Success Manager - Public Sector SAAS

IT Sales – Customer Success Manager – Public Sector SAAS\\n\\nLocation:  \\n UK Wide    \\n \\n Salary:  \\n £40k-£50k BASIC + Bonus + Benefits\\n \\n Ref: \\n (phone number removed)\\n \\n Role:\\n\\nThis is a great opportunity to join a tight-knit customer success function within a company that specialises in delivering innovative SAAS solutions primarily for public sector organisations. With strong financial backing and being led by industry innovators and thought leaders, they are now seeking to hire an additional customer success manager to help service and manage their existing and ‘very happy’ customer base. You will be managing c.40 public sector accounts and be tasked with managing the relationship, client road mapping, training, support, customer retention as well as finding cross-sell opportunities for the wider sales team.

The ideal candidate will be confident and a good communicator with customer/client success experience within public sector having worked for another SAAS/software company. It is advantageous if you have a good grounding in project management or implementation. In this role, you will help contribute to the success of public sector organisations that make a difference in our communities.

Apply ASAP to avoid disappointment!\\n\\nRequired:\\n\\n- Proven track record of customer/client success management (retention)\\n\\n- Experienced managing customer accounts and building relationships\\n\\n- SAAS sales background\\n\\n- A minimum of 3+ years IT sales experience\\n\\nBeneficial:\\n\\n- Public sector experience\\n\\n- Project management or implementation experience\\n\\n- A stable career record\\n\\nTo apply:\\n\\nCall Harry Atwal on (phone number removed) or email: \\n \\n Please note:\\n\\nAll candidates must be eligible to work and live in the UK.\\nPlease do not apply unless you have the required experience. All applications without the required experience will be unsuccessful.\\nReimin Reid\\n\\nWe specialise in the placement of Saas Sales Professionals across the UK and Ireland. If you are looking for a new career and sell software and IT solutions or services, we would love to talk to you!

Especially if you are currently holding/or have held positions such as “Sales Development Representative”, “Sales Executive”, “Account Manager”, “Business Development Executive/Manager”, “Partner Manager”, “Channel Manager”, “Alliance Manager”, “Sales Manager”, “Sales Director” etc