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- Tasks: Lead a Salesforce support team and enhance the information system for over 500 global users.
- Company: Join a leading business-intelligence company in the media sector with a modern work environment.
- Benefits: Enjoy opportunities for internal promotion and a vibrant workplace culture.
- Why this job: Be part of a dynamic team, transforming business objectives into technical solutions while making a global impact.
- Qualifications: 5+ years of Salesforce experience, including 1-2 years as a manager or product owner.
- Other info: Ideal for those passionate about CRM solutions and project management in a complex organisation.
The predicted salary is between 43200 - 72000 £ per year.
A City-based business-intelligence company in the media sector is seeking an experienced Systems Manager to manage and enhance its information system built on the Salesforce Platform. The role involves leading and managing a Salesforce support team on a system serving over 500 users globally and consisting of:
- Pardot
- Salesforce Cloud
- Financial Force PSA
- Financial Force Accounting
Systems Manager Required Experience:
- 5 years + of Salesforce experience and 1-2 years as a Salesforce Manager/Product Owner.
- Expert understanding of Salesforce as a CRM solution.
- Expert in the design, implementation and maintenance of Salesforce, ideally in a complex organisation.
- Knowledge of core Salesforce areas with the ability to transform business objectives and functional requirements into technical solutions.
- Ability to lead and manage a Salesforce support team.
- Ability to assign work and drive execution on features/deliverables.
- Ability to write training collateral and run sessions for the user community.
- Experience of acting as a trusted advisor to sales and finance teams.
- Experience in software development lifecycle processes.
- Experience of managing offshore development teams and supplier networks.
- Strong documentation skills.
- Strong project management skills.
Systems Manager - Desirable Experience:
- FinancialForce (PSA and/or Accounting) experience.
This global market-leader has multiple overseas locations, a policy of promoting from within and a wonderful, modern working environment. If you would like to take advantage of this opportunity with a highly-rated employer and you have the skills and experience we seek, we would love to hear from you. Send us your CV now!
Systems Manager - Salesforce employer: Reilly People
Contact Detail:
Reilly People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Manager - Salesforce
✨Tip Number 1
Network with current or former employees of the company to gain insights into their Salesforce environment and team dynamics. This can help you tailor your approach and demonstrate your understanding of their specific needs during interviews.
✨Tip Number 2
Familiarise yourself with the latest Salesforce features and updates, especially those related to CRM solutions and project management. Being knowledgeable about recent advancements will show your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing projects, particularly in a Salesforce context. Be ready to provide examples of how you've successfully driven execution on features and deliverables in previous roles.
✨Tip Number 4
Consider creating a brief presentation or document that outlines your approach to transforming business objectives into technical solutions using Salesforce. This can serve as a valuable talking point during interviews and showcase your expertise.
We think you need these skills to ace Systems Manager - Salesforce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce experience, especially your time as a manager or product owner. Use specific examples that demonstrate your understanding of Salesforce as a CRM solution and your ability to lead a support team.
Craft a Compelling Cover Letter: In your cover letter, emphasise your expertise in designing and implementing Salesforce solutions. Mention your experience with FinancialForce and how you can transform business objectives into technical solutions, showcasing your project management skills.
Showcase Documentation Skills: Since strong documentation skills are essential for this role, consider including a brief section in your application that outlines your experience in writing training materials and managing documentation for user communities.
Highlight Leadership Experience: Clearly articulate your leadership experience in managing teams, particularly in a Salesforce environment. Provide examples of how you've assigned work, driven execution on deliverables, and acted as a trusted advisor to sales and finance teams.
How to prepare for a job interview at Reilly People
✨Showcase Your Salesforce Expertise
Make sure to highlight your extensive experience with Salesforce, especially any specific projects where you've designed or implemented solutions. Be prepared to discuss how you've transformed business objectives into technical solutions in previous roles.
✨Demonstrate Leadership Skills
Since the role involves managing a support team, be ready to share examples of how you've successfully led teams in the past. Discuss your approach to assigning work and driving execution on deliverables, as well as any experiences you have in mentoring team members.
✨Prepare for Technical Questions
Expect to face technical questions related to Salesforce and its functionalities. Brush up on your knowledge of core areas like Pardot and FinancialForce, and be ready to explain how you've used these tools to enhance business processes.
✨Emphasise Communication Skills
As a Systems Manager, you'll need to act as a trusted advisor to various teams. Prepare to discuss how you've effectively communicated complex technical information to non-technical stakeholders and how you've created training materials for user communities.
