Head of Publishers - Loyalty Marketing (London)

An award-winning loyalty-marketing company working with Britain's biggest retailers and running one of Europe's largest loyalty programmes is hiring a Head of Publishers to drive relationships with existing and new Publishers.

Head of Publishers – Job Purpose and responsibilities

• With direct control of the Publisher team maintain and develop senior relationships with existing and new Publishers, taking full ownership of deal flow and revenue targets.
• Develop a strategy for the Publisher team and be responsible for its implementation.
• Track new markets and emerging trends, recommend new products and services, and cross-sell and up-sell to increase profitable revenue streams
• Develop objectives and KPIs for the business unit to measure against overall goals
• Own the Partnerships lifecycle process post-close, including onboarding to ongoing growth and account management.
• Develop and maintain R&D programmes to ensure the company remains at the forefront of the loyalty industry and applies the most cost-effective methods and approaches.
• Represent the Company in negotiations with clients, suppliers and other key contacts to secure the most effective contract terms.

Head of Publishers – Required experience and key skills

• At least ten years senior-level experience managing people and resources
• Experience with the customer-loyalty lifecycle and maximising customer engagement in Publisher programmes
• Experience setting and executing an agreed strategy and a successful track record in a relationship management role supporting major companies
• Proven experience in business negotiations and internal/external relationship management (possibly developed in sales, consulting, marketing, business development or financial services)
• Understanding of financial and wider management principles and techniques
• Experience in identifying cross-selling and upselling opportunities and being able to drive that through with clients
• Strong presentation, communication and organisational skills and a high level of commercial awareness.
• Excellent deal negotiation and commercial structuring skills
• Strong financial acumen, planning and forecasting
• In depth knowledge of markets and changing business environments

This is a young, agile, dynamic business on an international growth trajectory and the Publisher team is a fascinating work environment comprising innovation excellence, implementation speed and international exposure. If you want to provide an important contribution to it reaching its next level of performance, please send a CV now!

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