At a Glance
- Tasks: Lead daily hotel operations and ensure guests have an exceptional experience.
- Company: Reigate Manor Hotel, a charming independent hotel in Surrey.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Join a dedicated team in a vibrant hospitality environment.
- Why this job: Be a key player in creating memorable experiences for guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 Β£ per year.
About the Hotel
Reigate Manor Hotel is a well-established independent 50-bedroom hotel located in the heart of Surrey, offering a warm welcome and exceptional hospitality. Conveniently situated in Reigate, the hotel is renowned for hosting conferences, weddings, celebrations, and corporate events throughout the year. With a strong reputation for personalised service and attention to detail, Reigate Manor provides a versatile venue where memorable experiences are created for every guest. From intimate celebrations to large-scale events, the hotel prides itself on delivering outstanding customer service through a dedicated and passionate team.
About the Role
As Duty Manager, you will play a key role in the day-to-day operation of the hotel, ensuring our guests receive an exceptional experience from arrival through to departure. Acting as a visible leader across the hotel, you will support all departments, oversee operational standards, and be the first point of contact for guest concerns, service recovery, health.
Duty Manager in Surrey employer: Reigate Manor
Reigate Manor Hotel is an excellent employer that values its dedicated team, offering a supportive work culture where every employee can thrive. With opportunities for professional growth and development, staff are encouraged to enhance their skills while enjoying the unique charm of working in a well-established independent hotel in the picturesque Surrey area. The hotel's commitment to exceptional hospitality ensures that employees take pride in creating memorable experiences for guests, making it a rewarding place to work.