At a Glance
- Tasks: Lead IT services during a major organisational change and ensure operational stability.
- Company: Join a forward-thinking council committed to innovation and community service.
- Benefits: Enjoy competitive salary, generous leave, pension contributions, and exclusive discounts.
- Other info: Flexible working options available, with opportunities for personal and career development.
- Why this job: Shape the future of local governance while making a real impact in your community.
- Qualifications: Proven experience in senior IT management and strong leadership skills required.
The predicted salary is between 70473 - 77418 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
- Location of work: Town Hall / Hybrid
- Salary: £70,473 - £77,418 (the starting salary is expected to be at the lower end of this salary range)
- Basis: Permanent
- Hours: Full time, 36 hours per week
About the Role
This is a pivotal leadership role within our Technology, Data and Experience service, focused on ensuring the stability, resilience and continuity of our IT services during a period of significant organisational change. You will lead the coordination of ICT activity through Local Government Reorganisation (LGR), ensuring our systems, infrastructure and services remain safe, legally compliant and fully operational. You’ll act as the key technical point of contact for Reigate & Banstead, representing our local context within wider LGR workstreams and supporting effective decision‑making across multiple councils. Working closely with the Head of Technology, Data and Experience and IT team leaders, you’ll balance strategic programme demands with the need to maintain strong day‑to‑day service delivery. This is an opportunity to play a central role in shaping transition planning while providing stability, clarity and leadership for teams during a complex and high‑profile change programme.
About the Person
We are looking for a collaborative and pragmatic technical leader who can provide direction, coordination and reassurance during a period of change. We are also open to secondments or job sharing applications from colleagues working within Surrey councils involved in LGR. The successful candidate will demonstrate:
- Behaviours
- Calm, resilient and able to lead effectively through uncertainty and change
- Strong collaborator, able to build relationships across teams, organisations and workstreams
- Clear and confident communicator, able to translate technical detail for different audiences
- Pragmatic and solutions‑focused, with the ability to balance competing priorities
- Supportive leadership style, enabling team leaders to deliver effectively
- Skills
- Strong technical leadership across IT infrastructure, systems and service delivery
- Ability to coordinate complex activity across multiple stakeholders and workstreams
- Experience of managing risk, ensuring compliance and supporting assurance activity
- Excellent organisational and prioritisation skills, particularly in fast‑paced environments
- Ability to manage supplier relationships and ensure continuity of critical services
- Experience of supporting transition, migration or transformation programmes
- Qualifications and Experience
- Demonstrable experience in a senior IT or technical services management role
- Experience of leading teams and supporting managers in delivering business‑as‑usual services
- Experience working in complex organisational or programme environments (e.g. multi‑agency or transformation programmes)
- Understanding of governance, risk management and service continuity principles
- Relevant technical or professional qualifications (or equivalent experience)
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We provide competitive annual leave, and contribute 22.10% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Annie Heath, Head of Technology, Data and Experience on 01737 276136.
Equal Opportunity Statement
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex‑armed forces candidates, who meet the essential criteria for the role.
Closing Date: Wednesday 8th July 2026 at 23:59 hrs
Interview date: Interviews are anticipated to be held w/c 27th July 2026 to w/c 10th August 2026
Artificial Intelligence
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two‑tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority. Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Technology Services Manager in Reigate employer: Reigate & Banstead Borough Council
Reigate and Banstead Borough Council is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive benefits including generous annual leave, a substantial pension contribution, and access to local discounts, employees are encouraged to thrive both personally and professionally. As a pivotal player in the Local Government Reorganisation, this role provides a unique opportunity to lead during a transformative period, ensuring stability and growth within a collaborative environment.
Contact Details:
Reigate & Banstead Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technology Services Manager in Reigate
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Reigate & Banstead Borough Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Reigate & Banstead Borough Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Reigate & Banstead Borough Council!
✨Direct Apply to Reigate & Banstead Borough Council
Let's not forget to apply directly through the Reigate & Banstead Borough Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technology Services Manager in Reigate
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Reigate & Banstead Borough Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Reigate & Banstead Borough Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Reigate & Banstead Borough Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
