At a Glance
- Tasks: Support the Transport team with vehicle administration and customer service.
- Company: Join a supportive council team at Earlswood Depot in Redhill.
- Benefits: Enjoy competitive pay, generous leave, and pension contributions.
- Other info: Great opportunities for career growth and discounts on local services.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication and IT skills; project experience is a plus.
The predicted salary is between 31062 - 32445 £ per year.
Location: Earlswood Depot, Redhill, Surrey
Salary: £31,062 - £32,445 per annum (pro rata for part time)
Hours: 36 hours per week
Basis: Permanent, Full time
About the Role
We are looking for a self‑motivated person to work with us in our Transport team, supporting the delivery of our statutory services, vehicle administration and associated work. Working with operational managers, HGV mechanics and other business support officers, you will use your excellent administrative, customer service and IT skills to support the Council’s in‑house fleet services and taxi licensing administration at our Earlswood Depot. If you have strong attention to detail, are enthusiastic and can hit the ground running, we’re keen to hear from you!
Responsibilities
- Support the day‑to‑day administration of taxi licensing and fleet operations
- Verify and process driver, vehicle and compliance documentation, including insurance, MOTs and licensing paperwork
- Coordinate appointments, retests, suspensions and vehicle compliance processes
- Maintain accurate records and update fleet management systems and operational databases
- Provide administrative support for drivers’ hours, tachograph compliance and vehicle defect management
- Assist with parts ordering, workshop administration and operational paperwork processing
- Deliver professional customer service and reception support for drivers and visitors
- Work closely with licensing, fleet and operational teams to ensure compliance with procedures and regulations
Qualities and Experience
- Excellent written and spoken communication skills and IT proficiency
- Experience working on projects is an advantage
- Comfortable and confident with internal and external stakeholders
- Able to work independently and as part of a team
Staff Benefits
Competitive annual leave and a contribution of 22.1% towards the LGPS pension scheme. You also have access to a range of discounts including local and high street stores, and salary‑sacrifice schemes including a cycle lease scheme and Better leisure centre membership.
Equal Opportunities
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex‑armed forces candidates, who meet the essential criteria for the role.
Business Support Officer in Redhill employer: Reigate & Banstead Borough Council
Join our dynamic Transport team at the Earlswood Depot in Redhill, where we prioritise a supportive work culture and employee development. As a Business Support Officer, you will enjoy competitive benefits, including generous annual leave and a substantial pension contribution, while contributing to essential services that make a difference in the community. We value diversity and are committed to providing equal opportunities for all, ensuring a rewarding and inclusive workplace for everyone.
Contact Details:
Reigate & Banstead Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Redhill
✨Tip Number 1
Network like a pro! Reach out to people in the transport and fleet management sectors. Use LinkedIn or local meetups to connect with professionals who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their fleet operations and taxi licensing processes so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 3
Practice your customer service skills! Since you'll be dealing with drivers and visitors, role-play common scenarios to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Support Officer in Redhill
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience in administration and customer service, and show us how your skills align with what we're looking for in our Transport team.
Show Off Your Communication Skills:Since excellent communication is key for this role, don’t shy away from showcasing your written and spoken skills. Use clear and concise language in your application to demonstrate your ability to communicate effectively with both internal and external stakeholders.
Be Detail-Oriented:Attention to detail is crucial for this position, so make sure your application is free of typos and errors. Double-check your documents before submitting them to show us that you can maintain accuracy in your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Reigate & Banstead Borough Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Officer in the Transport Department. Familiarise yourself with the key tasks like vehicle administration and taxi licensing. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since the job requires excellent IT proficiency, be prepared to discuss your experience with relevant software and systems. Bring examples of how you've used technology to improve processes or solve problems in previous roles. This will highlight your ability to hit the ground running.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you’ve effectively communicated with both internal and external stakeholders in past experiences.
✨Demonstrate Attention to Detail
Given the nature of the role, attention to detail is crucial. Be ready to provide examples of how you've maintained accurate records or managed compliance documentation in previous jobs. This will reassure the interviewers that you can handle the meticulous aspects of the job.
